Business Operations Coordinator

About the role

At MITRE, you can do meaningful work while maintaining a fulfilling life. As a not-for-profit corporation chartered to work for the public interest, MITRE tackles the nation's toughest challenges in fields such as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We offer a workplace that reflects our values, with competitive benefits, professional development opportunities, and a culture of innovation.

As a MITRE Operations Coordinator, you will support the execution of day-to-day business operations and organizational activities. Working closely with leadership, operations staff, and support organizations, this role coordinates operational processes, maintains business records, supports projects, and helps ensure efficient execution of organizational priorities. You will be customer-service focused, collaborative, and able to problem solve while working under pressure.

Responsibilities

• Coordinate and execute recurring operational activities, including meetings, staffing actions, purchasing requests, and reporting requirements.
• Maintain operational documentation, trackers, schedules, SharePoint sites, and knowledge management resources.
• Support project staffing, allocation management, budget tracking, and resource coordination activities.
• Gather, organize, validate, and prepare operational data, reports, presentations, and dashboards.
• Coordinate with Human Resources, Finance, Security, and other support organizations to facilitate day-to-day operations.
• Assist with planning and execution of meetings, workshops, and organizational events.
• Monitor operational activities, identify routine process inefficiencies, and elevate improvement recommendations as appropriate.
• Provide responsive customer service and reliable follow-through for internal stakeholders.
• Identify and leverage artificial intelligence (AI)-enabled tools and workflows to improve operational efficiency, decision support, knowledge management, reporting, and organizational effectiveness.

Requirements

• Bachelor's degree and 5 years of related experience; or Master's degree and 3 years of related experience; or equivalent combination of education and experience.
• Experience coordinating administrative, operational, project support, or business activities.
• Strong organizational skills with demonstrated ability to manage multiple priorities and deadlines.
• Experience preparing reports, presentations, and operational documentation.
• Demonstrated proficiency with Microsoft Office Suite, including Teams, SharePoint, Excel, PowerPoint, OneNote, and OneDrive.
• Strong written and verbal communication skills and a customer-service mindset.
• Ability to work independently on defined assignments while collaborating effectively across teams.
• Active Top Secret U.S. Government-issued Security Clearance (or ability to obtain within one year of hire).
• U.S. citizenship (required for security clearance eligibility).

This position requires a minimum of 4 days a week on-site.

Preferred Qualifications

• Experience with Clarity, Salesforce, Workday, Smartsheet, Power BI, or similar business tools.
• Active TS/SCI clearance.
• Familiarity with government classified systems (e.g., JWCIS, SIPR).

Pay

Salary compensation range: $83,200 – $124,800 (midpoint: $104,000) annually.

Schedule

Work location type: Onsite.