Business Operations Coordinator
About the role
We are seeking a highly motivated and talented Business Operations Coordinator to join our team in our Boston office. In this role, you will partner closely with the Chief Administrative Officer as a trusted resource, ensuring critical business operations run seamlessly. This is an exciting opportunity to grow your career with an established leader in the financial services industry, backed by a team committed to your development and long-term success.
Position Responsibilities
- Manage operations for business continuity and record management.
- Facilitate regulatory compliance and risk management efforts.
- Support project management and ad hoc analysis for leadership.
- Aid in the business planning process to support the sales team.
- Generate business insights through analysis and identification of trends.
- Cook up reporting of business results, assemble data and build dashboards.
- Collaborate with industry data and competitive intelligence.
- Identify opportunities to enhance, optimize and scale internal processes.
Required Qualifications
- Highly motivated, enjoys collaborating and thrives in a team setting.
- Ability to set priorities, balance multiple tasks, meet deadlines.
- Detail oriented and able to work in a fast-paced environment.
- Proficient with Microsoft Office, particularly Excel and PowerPoint.
- College Degree with at least 1 to 3 years of business experience.
Preferred Qualifications
- Comfortable with ambiguity and possesses a “figure it out” mentality.
- Innovative, likes to challenge convention and embrace failing fast.
- An analytical thinker, inquisitive by nature.
- Adept at working with data.
- Basic understanding and utilization of AI technology.
When You Join Our Team
We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Company Information
We are an Equal Opportunity Employer. At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
Salary and Benefits
The role being advertised is an existing vacancy. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
Referenced Salary
Salary range is expected to be between $53,250.00 USD - $88,750.00 USD.
Working Arrangement
Working Arrangement: Hybrid
Benefits
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact hr@manulife.com for the salary range for your location.
Additional Information
Know Your Rights:
- I Family & Medical Leave
- Employee Polygraph Protection
- Right to Work
- E-Verify