Business Operations Associate, Program Management

Job Responsibilities

• Own how PM operates day to day, meaning the process, tooling, and reporting that let the business actually be run and measured
• Take on cross-functional projects that touch Risk, Compliance, Bank Operations, Legal, Sales, and Product, and see them through to a result, not just a status update
• Assist in building and launching new PM initiatives from concept to completion, whether that's a new bank partnership, a new product construct, or a new managed-service offering
• Build the reporting PM needs and doesn't currently have
• Turn ad hoc process into something documented and repeatable, and find the parts worth automating
• Be the person other teams come to with PM operational questions

Qualifications

• 4+ years in consulting, banking, fintech, or business operations
• A generalist who's comfortable owning ambiguous, cross-functional work without a playbook to follow
• Experience building processes from scratch and achieving results through strong stakeholder partnership rather than mandate
• Strong analytical skills; can stand up metrics and reporting from nothing
• Experience running cross-functional projects involving both internal teams and outside parties
• (Optional) Payments or fintech operations background (sponsored bank programs, BaaS, issuer processing)

Pay & Benefits

The annual U.S. salary range for this role is $75,000 - $100,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.

This is a hybrid position. Candidates must be located within a commutable distance to our NYC office in Soho. We do not offer visa sponsorship or assistance.

Benefits:

• Unlimited PTO
• 12-weeks fully paid parental leave
• 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
• Work From Anywhere: work from anywhere in the world 4-weeks each year
• Cashback on card purchases with your complimentary Privacy.com employee account
• Health, vision, and dental insurance; HSA Contribution Match
• 401(k) match
• Voluntary Life Insurance and STD/LTD
• NYC-based employees receive commuter benefit
• Catered lunch every Tuesday and Thursday

In-office Employees Receive Commuter Benefit