Business Operations Associate - Manufacturing Support

This junior-level role supports equipment, systems, and day-to-day manufacturing operations within a GMP cell therapy facility. The Business Operations Associate works closely with Manufacturing Operations, Facilities & Engineering, Technical Services, Quality, Supply Chain, Automation, and Validation to maintain equipment readiness and manufacturing continuity.

Responsibilities

• Coordinate equipment and facility work
• Track work orders and service requests
• Support vendor activities
• Assist with equipment downtime and return-to-service coordination
• Monitor spare parts and materials
• Support equipment-related quality events and CAPAs
• Maintain audit readiness
• Support manufacturing inventory activities, material availability, and inventory discrepancy resolution
• Assist with equipment transfers, 5S activities, and Operational Excellence initiatives

Requirements

• Associate degree, or 1-3 years of relevant experience in a GMP-regulated biotechnology or pharmaceutical manufacturing environment or related scientific or engineering field
• Manufacturing operations or manufacturing-support experience in a regulated environment
• Ability to independently manage multiple priorities in a dynamic, cross-functional environment
• High proficiency with Microsoft Word, Excel, and PowerPoint
• Strong organizational and time-management skills
• Lean process knowledge
• Flexibility to adapt to changing work environments and schedules, including weekend and holiday support as required
• Authorization to work in the United States without visa sponsorship

Skills

• Experience with Infinity (preferred)
• Experience with Syncade (preferred)
• Experience with DeltaV (preferred)
• Experience with SAP (preferred)
• Experience with Maximo (preferred)
• Lean Yellow Belt or Green Belt certification (preferred)

Benefits

• Health insurance with dental and vision insurance options
• Holiday pay
• 401(k) program
• Employee referral bonus program

Pay

Hourly rate: $25.80–$30.80

Schedule

• Monday–Friday, normal business hours
• Weekend or holiday support as required
• Maximum 40 hours per week

This is a 6-month W-2 contract position with possible extension, 100% onsite in Devens, MA. Work is performed in a cell therapy manufacturing facility and may include classified areas requiring appropriate gowning and PPE. Start date: September 7, 2026.