Operations Support Associate

Because your opportunities are endless at Primark. We help customers keep up with high fashion at affordable prices. Our strong values—caring, dynamic, and succeeding together—run through everything we do. There’s real accountability and ownership as you create a safe in-store environment for customers and colleagues while supporting operational excellence for an amazing shopping experience.

About the role

As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS tasks. In this role, you will act as the in-store main point of contact to help maintain a safe working environment and ensure a positive shopping experience for our customers.

Responsibilities

• Support the Store Management team by proactively mitigating hazards, conducting training programs, and driving operational excellence.
• Support the customer experience by printing POS tickets and assisting with updating price adjustments.
• Support EHS activities in accordance with local guidelines, including training new hires and refresher courses.
• Raise maintenance repair orders, liaise with contractors, and support store management teams with required contractor paperwork.
• Assist with reporting and resolving technology repairs in a timely manner.
• Input updates to systems and maintain stock file accuracy while managing the lost property process.
• Order PPE, store stationery, shop floor hardware goods, and ensure First Aid kits are stocked.
• Support routine self-audits and update the Store Manager/EHS & Operations In-Store Lead on daily/weekly activities and deadlines.

Requirements

• Strong organization, administration, and data entry skills.
• Great people skills with the ability to build and maintain credible working relationships with colleagues.
• Ability to effectively communicate, guide, and support colleagues.
• Planning and organizing skills with strong attention to detail.
• Administrative, data entry, and computer skills.
• Positive, proactive, and self-motivated attitude.

Pay

The pay range for this role is $17.88 per hour. This is a good faith estimate of the minimum and maximum we would pay for this role at the time of posting. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job-related knowledge, skills, and experience, among other factors.