Business Operations Associate - Manufacturing Support

Support equipment, systems, and day-to-day manufacturing operations within a GMP cell therapy facility. This junior-level role collaborates with Manufacturing Operations, Facilities & Engineering, Technical Services, Quality, Supply Chain, Automation, and Validation to maintain equipment readiness and manufacturing continuity.

Responsibilities

• Coordinate equipment and facility work, track work orders and service requests.
• Support vendor activities and assist with equipment downtime and return-to-service coordination.
• Monitor spare parts and materials.
• Support equipment-related quality events and CAPAs, maintain audit readiness.
• Support manufacturing inventory activities, material availability, and inventory discrepancy resolution.
• Assist with equipment transfers, 5S activities, and Operational Excellence initiatives.

Requirements

• Associate degree, or 1–3 years of relevant experience in a GMP-regulated biotechnology or pharmaceutical manufacturing environment or related scientific/engineering field.
• Manufacturing operations or manufacturing-support experience in a regulated environment.
• Ability to independently manage multiple priorities in a dynamic, cross-functional environment.
• High proficiency with Microsoft Word, Excel, and PowerPoint.
• Strong organizational and time-management skills.
• Lean process knowledge.
• Flexibility to adapt to changing work environments and schedules, including weekend and holiday support as required.
• Authorization to work in the United States without visa sponsorship.

Skills

• Experience with Infinity (preferred).
• Experience with Syncade (preferred).
• Experience with DeltaV (preferred).
• Experience with SAP (preferred).
• Experience with Maximo (preferred).
• Lean Yellow Belt or Green Belt certification (preferred).

Pay

Hourly rate: $25.80–$30.80.

Schedule

• Monday–Friday, normal business hours, with weekend or holiday support as required.
• Maximum of 40 hours per week.
• Contract length: 6 months with possible extension.
• Start date: September 7, 2026.
• 100% onsite in Devens, MA.

Benefits

• Health insurance with dental and vision options.
• Holiday pay.
• 401(k) program.
• Employee referral bonus program.

Work is performed in a cell therapy manufacturing facility and may include classified areas requiring appropriate gowning and PPE. W-2 contract position; no C2C options or visa sponsorship available.