Business Operations Analyst (req-250)

Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are top-tier program and project management, data analytics, and audit services, backed by an integrated approach to operational excellence. We operate with an all-in mindset, fostering a culture centered around Respect, Engagement, Customer Service, Integrity, Teamwork, and Excellence. This role is located on-site at the Pentagon daily.

About the Role

The Business Operations Analyst will provide and synchronize support to senior leadership within OUSW Personal and Readiness, associated offices, and directorates. This role supports Military Assistants (MAs), ASW, DASW, and subordinate portfolio Directors, requiring exceptional attention to detail, outstanding organizational skills, and the ability to manage multiple priorities in a dynamic, fast-paced environment. Proven experience supporting high-ranking senior executives (equivalent to 3-4 star civilian leaders) is essential.

Responsibilities

• Executive Support
  • Coordinate and synchronize near-term, daily, and weekly support requirements for senior leaders, including operations management, information updates, and inter-department action coordination.
  • Draft, edit, and proofread executive-level correspondence, talking points, and internal memos with exceptional attention to detail.
  • Manage and deconflict complex calendars for SES-level executives (1-star to 3-star), ensuring priority meetings and deadlines are met.
  • Coordinate SES and Director reporting through government systems and provide high-level administrative tracking and follow-up.
  • Coordinate executive travel and support documentation as required.
  • Manage office protocols and assigned workflows in support of SES and Directorates, including CTAMS, DTS, and ETMS2.
• Meeting & Event Management
  • Proof and prepare briefing materials, Read-Ahead (RAH) documents, and other reports as required.
  • Liaise with VIP support and P&R ITM for executive IT/AV requirements, including VTC, SIPR, Teams, and Zoom.
  • Coordinate and support the setup, opening, and preparation of high-level conference rooms for all engagements.
  • Coordinate and escort high-level visitors, ensuring all security and access protocols are followed.
• Document & Information Management
  • Retrieve, collate, reformat, and distribute briefing materials, PowerPoints, Excel spreadsheets, and other sensitive documents for senior leadership.
  • Maintain filing systems (digital and hardcopy) and ensure prompt, accurate documentation delivery for time-sensitive meetings and briefings.
  • Assemble and maintain binders and information packets for recurring and ad-hoc meetings.
• Support & Task Coordination
  • Serve as a point of contact for senior leadership, Military Assistants, and internal/external stakeholders.
  • Professionally engage with visitors, stakeholders, and leaders; answer and screen phone calls, take detailed messages, and provide accurate information.
  • Track and prioritize incoming taskers, monitor deadlines, and support interdepartmental coordination for timely completion.
  • Provide professional proofreading and editing of assigned tasks.
• Control Officer Duties
  • Manage the secure handling, logging, and distribution of Top Secret documents within SCIF environments.
  • Maintain visitor logs and coordinate clearance verifications.
  • Support onboarding/offboarding documentation, including read-ons and debriefs for cleared personnel.

Requirements

• Active Top Secret Clearance is required.
• Bachelor’s Degree or an additional 4 years of relevant experience in lieu of the degree.
• Minimum of 3 years of experience providing administrative support to an SES Military Office, Government Offices, or Federal Agencies.
• Experience with DTS, CATMS, TMT, ETMS2, or other similar Government Task Management Systems.
• Strong communication skills, both verbal and written.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Skilled in managing phone systems and basic office equipment.
• Ability to assemble, organize, and maintain high-volume documents and physical files with accuracy.

Benefits

• Performance Bonuses
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan (Traditional and ROTH)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• 11 Federal Holidays
• Parental Leave
• Commuter Benefits
• Short Term & Long Term Disability
• Training & Development
• Wellness Program
• Community Outreach Initiatives

Pay

The annual salary range for this role is $110,000 - $120,000. Please note that the salary information provided is a general guideline. CATHEXIS considers various factors in its final offer, including location, qualifications, experience, and skills.