Business Operations Analyst

About the role

The Business Analyst at Socure plays a key role in enabling business transformation initiatives by supporting operational coordination, maintaining visibility into progress, and ensuring consistency across cross-functional execution.

Responsibilities

• Support the execution of business transformation initiatives by coordinating cross-functional activities, tracking progress, and maintaining clear documentation of deliverables.
• Translate business needs into clear requirements, user stories, and current vs. future state process documentation, while supporting project intake by reviewing submissions, gathering inputs, and preparing materials for prioritization.
• Support and maintain reporting cadences, including weekly business reviews (WBRs), status updates, and executive reporting, ensuring accuracy, consistency, and timely delivery.
• Aid in the administration and continuous improvement of program management tools and workflows, including supporting automation efforts to enhance efficiency and scalability.
• Partner with cross-functional stakeholders to gather inputs, surface process gaps, and support the implementation of process improvements and automation solutions.
• Maintain and support shared collaboration spaces and operational systems, ensuring access is organized and spaces are consistently maintained.
• Ensure data accuracy and integrity across reporting, tracking tools, and documentation to support reliable decision-making.

Requirements

• Bachelor’s degree required.
• 2–4 years of relevant experience in business analysis, operations, program support, or a similar role.
• Strong analytical and problem-solving skills with the ability to translate data into insights and recommendations.
• Proficiency with business and productivity tools (e.g., Google Workspace, Microsoft Office, project management software).
• Familiarity with automation and AI tools (e.g., Zapier or similar) and an interest in driving process optimization and AI-enabled transformation is a plus.
• Ability to manage multiple priorities in a fast-paced environment with attention to detail.
• Proactive, adaptable, and solutions-oriented mindset.

Qualifications

• None specified.

Skills

• Business Analysis
• Operations Management
• Program Support
• Automation Tools
• Data Accuracy

Benefits

• Equal Opportunity Employer

Pay

$110K - $125K

Schedule

N/A