Business Operations Administrator

About the role

The Business Operations Administrator is responsible for important functions within Forrester such as administration of our sales compensation tool, ownership of company quota files and territory management, just to name a few. This role will have a solid understanding of these tools and processes.

Job Description

• Manage day-to-day administration of global sales quotas.
• Ensure new sales employees are set up timely and accurately within our sales compensation tool (Xactly/Incent).
• Leverage Salesforce reporting and queries.
• Collaborate with sales operations and compensation manager to ensure optimal outcomes for all internal clients and ensure that synergies are maintained between the compensation system and operational processes.
• Act as liaison with internal stakeholders to ensure understanding of both compensation guidelines/policies and rules of engagement.
• Act as liaison with internal IT department on system-related requirements.
• Analyze monthly and quarterly bookings, performance, and payout data.
• Provide ad hoc reporting, analysis, and modeling.
• Manage company inboxes and queues for business operations and quota and comp.

Job Requirements

• A bachelor’s degree with two to five years of related experience.
• Experience with Xactly Incent preferred.
• Strong in cross-team communication and collaboration.
• Experience with MS Excel required.
• Experience with Salesforce preferred.

Pay

The offered compensation may vary within this range and is dependent upon the successful candidate’s primary work location, experience, training, education, and credentials. Base salary range: $62,000 - $102,000