Business Operations Administrator

Key Responsibilities

• Provide administrative support to the General Manager and site leadership, including complex calendar management, meeting coordination, travel arrangements, expense processing, and routing approvals/signatures.
• Cook up internal and external meetings (e.g., client sessions, SLT/ELT meetings, town halls), including agendas/materials, room setup, and follow-up actions as needed.
• Serve as a front-line point of contact for visitors and guests; partner with Security to coordinate access, pre-registration, and visitor badge preparation.
• Maintain accurate records, trackers, and documentation to support timely decision-making and consistent execution.
• Provide general administrative support across site functions (e.g., Program Management, Supply Chain, EHS) including data entry, meeting logistics, and ad hoc projects.
• Functions Support HR, and Program management
• Support HR with communication and scheduling interviews.
• Partner with HR in the onboarding of new hires and offboarding for terminating employees.
• Responsible for Scheduling interviews with the hiring team.
• Develop communications, flyers, posters, etc. for the site /HR internal communications
• Partner with program management team to support periodic data entry and client meetings.
• Marketing & Event Coordination
• Coordinate logistics for trade shows and site events in partnership with the Marketing team.
• Ensure timely delivery of marketing materials and resources.
• Aid in internal communications, including newsletters and SharePoint updates.
• Site Administration & Communications
• Serve as the primary point of contact for general site-related inquiries and communications.
• Employee Engagement
• Plan and execute site-wide events and support recognition programs.
• Act as a culture ambassador, fostering an inclusive and positive work environment.
• Participate/chair our internal We Care committee.

Education and Experience

• Associates degree or Higher with at least 5+ years’ experience in an administration, human resources and/or marketing position.
• Bachelor’s degree in business administration, human resource management, or related fields with at least 4+ years’ experience in administration, human resources and/or marketing role OR
• Discretion and confidentiality (Demonstrated experience handling confidential and sensitive information – required)
• Notary Public required

Knowledge/Skills

• Strong communication and interpersonal skills.
• Ability to read, write and speak English.
• Proficiency in payroll software is a plus, along with strong data entry skills.
• Attention to detail is critical.
• Organizational skills with the ability to manage multiple tasks efficiently.
• Strong verbal and written communication skills to interact effectively with employees and management.
• Works well in a team environment, fosters teamwork.
• Organized and resourceful, maintains good records that can be accessed and reviewed by others.
• Proficiency in with Microsoft Office Suite - required.

Physical Requirements

• Individuals may be required to sit, stand, or walk regularly.
• Occasionally lift 0-20 pounds.
• Be accessible to manufacturing floor and office staff and to use required office equipment.
• Specific vision requirements include reading of written documents and frequent use of computer monitor.

What Ardena Offers

• Competitive salary and tailored benefits package (adjusted per role and location).
• Flexible working arrangements and paid annual leave (where applicable, depending on role and site).
• International and collaborative work environment across European and US sites.
• Access to professional development and training programs.
• Meaningful work on pharmaceutical development projects that advance patient health.
• A values-driven culture guided by Ardena’s CARE principles: Communicative, Accountable, Reliable, and Excellent.

How To Apply

Ready to advance your career in pharmaceutical development? Apply now through the Ardena Careers website at careers.ardena.com.

Salary Range

$65,000 - $75,000