BUSINESS OPERATIONS ADMINISTRATOR

Job Location: 150 N 18th Ave, Phoenix, AZ 85007 (On-site)

About the role

This position directly supports business operations across the agency, including facilities management, capital improvements, and inventory oversight for buildings owned by the state and rented locations (150 N 18th Ave Phoenix AZ; 250 N 17th Ave Phoenix AZ; 501 N 24th Street Phoenix AZ; 4814 S 40th Street Phoenix AZ; 400 W Congress, Suite 116 Tucson AZ). The role oversees day-to-day administrative activities, including staff management and process optimization such as front desk management, security management, phone trees, signage, and other duties as assigned. It also manages agency-wide business functions, including copier services, mailroom operations, and auxiliary business support including quote requests.

Responsibilities

• Oversee day-to-day administrative activities, including staff management and process optimization (front desk management, security management, phone trees, signage, and other duties as assigned).
• Support business operations across the agency, including facilities management, capital improvements, and inventory oversight.
• Manage agency-wide business functions, including copier services, mailroom operations, and auxiliary business support including quote requests.
• Oversee the management and governance of agency email systems, Google Groups, and professional listservs to ensure secure and efficient internal and external communication.
• Other duties as assigned related to the position.

Requirements

• A project management mindset with the ability to be agile and flexible in an evolving environment.
• Experience in facilities management or large-scale business operations.
• Familiarity with state-level procurement and administrative requirements.
• Strong leadership and mentoring skills, with a proven ability to lead and manage multiple teams.
• Exceptional written and verbal communication skills.
• Proficiency in managing Google Workspace enterprise tools (Groups, Gmail, Drive).
• Strong organizational and time management skills with the ability to manage multiple projects simultaneously.
• Highly collaborative approach to working across multiple agency divisions.
• Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity, and creates an inclusive work environment.
• Ability to work independently with minimal supervision.

Qualifications

• Bachelor’s degree in a related field and 5+ years of professional work experience.
• Master's Degree may substitute for 2 years of the required experience.

If this position requires driving or the use of a vehicle as an essential function, the following requirements apply: valid driver’s license and successful completion of the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits

• Affordable medical and dental insurance plans.
• Paid vacation and sick time.
• Paid Parental Leave: up to 12 weeks per year for a newborn or newly-placed foster/adopted child (pilot program).
• 10 paid holidays per year.
• Wellness program and plans.
• Life insurance.
• Short/long-term disability insurance.
• Defined retirement plan with State contributions (50% match after a 27-week wait period for new employees).
• Award-winning infant at work program.
• Credit union membership.
• Transit subsidy.
• ADHS Student Loan Assistance Program: eligible employees can receive up to $300.00 per month for outstanding student loans.

Pay

$100,000

Schedule

Full-time. Alternative work schedules and flexible hours available.