Business Office Manager - Skilled Nursing Facility

Job Objective/Summary

The Business Office Manager is responsible for managing resident accounts, admissions financial processes, Medicaid applications and renewals, Medicare and managed cared billing, revenue collection, and resident trust accounts. The Business Office Manager ensures accurate billing, payment processing, account follow up, benefit verification, and financial documentation while maintain compliance with regulatory requirements. The Business Office Manager is the primary financial liaison for residents, families, referral sources, and healthcare partners. Exceptional customer service and timely communication is crucial. A commitment to supporting organizational financial goals through efficient account management, accurate reporting, and proactive resolution of outstanding balances.

Education, Licenses/Certifications, Knowledge & Experience

• A high school diploma or equivalent preferred.
• Long Term Care Business Office experience preferred.
• Familiarity with the Business Office requirements of Federal and OLTC regulations.
• Familiarity with Long Term Care Medicaid qualifications and guidelines preferred.

Benefits & Perks

• Free, low-cost and PRN health insurance options
• Dental and vision insurance
• Employer-paid life & AD&D insurance ($15,000)
• Emergency Ground/Air Ambulance coverage
• Voluntary supplemental insurance options: Life Insurance, Spouse and Child Life Insurance, Short-Term Disability (STD), Long-Term Disability (LTD), Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance
• Employee Assistance Program (EAP)
• Retirement plan with employer match
• Accrue Paid Time Off (PTO) starting on Day 1
• Paid Holidays and Compassionate leave
• Sign-On Bonuses & Employee Referral Incentives
• Tuition Assistance, Educational Incentives and Career Development Opportunities
• Public Service Loan Forgiveness (PSLF) support program
• Employee Recognition Program - Bee & Daisy
• Exclusive Employee Discounts: 100% discount on Outpatient Services; 20% discount on Inpatient and Emergency Room services; $15 Copay for Physical, Occupational, and Speech Therapy (PT/OT/ST); Copay/Deductible waived for services at Family Medical Center when enrolled in our POS insurance plan only; Discounts available for eligible immediate family members
• Convenient payroll deduction for hospital services, OTC medications, fitness membership and scrubs

Please note not all benefits apply to all jobs.