Business Office Manager (BOM)
Position Summary
This role is critical to driving cash collections, reducing accounts receivable aging, and ensuring overall financial accuracy and compliance. The Business Office Manager is responsible for overseeing the daily operations of the business office, ensuring adherence to regulatory and company standards.
Key Responsibilities
Manage census, daily deposits and cash posting
Private pay collections
Resident trust accounts
Medicaid eligibility processes
Partner closely with the billing team to support the accurate and timely submission of insurance claims and resolution of billing issues
Advantages
Flexible Pay Options – Choose On-Demand Pay and get paid as soon as tomorrow for work done today or opt for our Weekly Pay schedule!
Positive, Family-Like Atmosphere – Work in a fun, supportive environment where teamwork and care go hand-in-hand.
Generous PTO & Benefits – Enjoy a comprehensive benefits package designed to support your well-being and work-life balance.
Career Growth Opportunities – Take advantage of our Loan and Forgiveness program as well as other educational programs to advance your nursing career.
Strong, Stable Leadership – Join a team led by experienced managers who are committed to customer service excellence and staff development.
Education/Qualifications
A high school diploma or equivalent is required.
Some college coursework in business, healthcare administration, or a related field is preferred.
Two (2) years of experience in a long-term care business office or other related healthcare setting is required.
Working knowledge of health insurance payers, including Medicare, Medicaid, and Managed Care plans is required.
Understanding of Medicaid eligibility requirements and the application process, including follow-up and documentation coordination is required.
Ability to communicate professionally and tactfully with residents, families, staff, and external partners is required.
Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment is required.
Proficiency in Microsoft Office applications, including Outlook and Excel; experience with healthcare billing or electronic systems is preferred.