Business Office Manager
General Summary of Duties
The Business Office Manager (BOM) is responsible for overseeing the daily operations of the business office at Alta View Surgery Center. This role ensures that all non-clinical operational areas function efficiently, comply with regulatory standards, and support strong financial and operational performance. The BOM works closely with the Administrator and leadership team to coordinate scheduling, optimize patient flow, and maintain strong collaboration between clinical and administrative teams.
Key Responsibilities
- Supervising daily operations of scheduling, front desk, medical records, and business office staff
- Coinciding patient flow between administrative and clinical teams
- Ensuring accurate scheduling and coordination of facility resources to maximize case volume
- Overseeing revenue cycle coordination including registration, financial clearance, collections, billing oversight, and accounts receivable support
- Collaborating with the CBO and leadership to monitor case profitability and financial performance
- Running and interpreting reports related to operational and financial data
- Analyzing performance data to support decision-making
- Presenting operational information clearly in leadership and governing board meetings
- Maintaining strong relationships with referring offices and external partners
- Ensuring compliance with regulatory requirements related to documentation and patient information
- Supporting onboarding and credentialing coordination for physicians and offices
- Promoting a positive team culture and collaborative work environment
Qualifications
- Demonstrate the ability to:
- Lead, motivate, and support business office staff
- Manage multiple operational departments effectively
- Foster a positive and collaborative workplace culture
- Analyze operational and financial data to support decision-making
- Communicate effectively with physicians, physician offices, leadership, staff, and patients
- Collaborate with leadership and revenue cycle teams to improve performance metrics
- Show strong problem-solving and analytical abilities
- Work in a fast-paced, growing healthcare environment
- Be willing to be hands-on and assist across departments when needed
Benefits
- Comprehensive health, dental, and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more!
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.