Business Office Manager

Key Responsibilities

• Manage the day-to-day operations of the Business Office.
• Serve as the primary liaison between the Administrator's office and all facility departments.
• Provide administrative support to leadership and department managers.
• Cook up meetings and communicate with government agencies, insurance providers, vendors, and third-party payors.
• Aid residents and families by addressing billing questions and providing outstanding customer service.
• Oversee reception operations to ensure a welcoming and professional environment.
• Manage accounts payable, accounts receivable, resident trust funds, and payroll coordination.
• Aid Human Resources with onboarding, payroll changes, employee records, and personnel documentation.
• Cook up Workers' Compensation, FMLA, disability, and other employee leave processes.
• Prepare reports, maintain accurate records, and ensure compliance with company policies and regulatory requirements.
• Perform weekly business errands, including bank deposits and post office runs.
• Complete additional administrative and operational projects as assigned.

Qualifications

• Minimum 2 years of Business Office Management experience in a Skilled Nursing Facility (SNF) or long-term care setting.
• Strong knowledge of accounts payable, accounts receivable, payroll, and financial reporting.
• Ability to interpret financial reports and use data to support operational decisions.
• Proficiency with Microsoft Office and business office software systems.
• Excellent organizational, communication, and customer service skills.
• Strong attention to detail with the ability to prioritize multiple responsibilities.
• Ability to work independently while collaborating effectively with interdisciplinary teams.