Business Office Manager

Responsibilities

• Leader primarily responsible for the business office operations of the community.
• Responsible for attracting, engaging, developing and retaining the community associates necessary to provide high quality care and personalized services to our residents, while minimizing the use of premium labor (in conjunction with HR department in a CCRC).
• Supports Executive Director in driving profitable growth and complying with operational processes and regulatory requirements.
• Ensures effective communication with associates, residents, families, vendors and other visitors to the community.
• Ensures that residents are properly billed for services provided and leads the timely collection of receivables.
• Responsible for overseeing payroll process to ensure that associates are paid correctly.
• Safeguards vendor invoices for goods or services to the community are billed appropriately and are processed for payment on a timely basis.
• Supports an inclusive community culture.

Requirements

• Associates degree (A. A.) or equivalent from two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.
• Minimum of three years related experience and/or training.
• Previous managerial and office setting experience preferred.
• May also directly supervise another department.

Qualifications

Brookdale is an equal opportunity employer and a drug-free workplace.

Benefits

• Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
• Part and Full Time Benefits Eligibility includes Medical, Dental, Vision insurance, 401(k), Associate assistance program, Employee discounts, Referral program, Early access to earned wages for hourly associates (outside of CA), Optional voluntary benefits including ID theft protection and pet insurance.
• Full Time Only Benefits Eligibility includes Paid Time Off, Paid holidays, Company provided life insurance, Adoption benefit, Disability (short and long term), Flexible Spending Accounts, Health Savings Account, Optional life and dependent life insurance, Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and Legal plan.
• Tuition reimbursement.

Pay

Base pay in range will be determined by applicant’s skills and experience.

Schedule

Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

About Us

Brookdale is a Great Place to Be: Gracious hospitality and neighborliness for our residents and families. Home-like feel and all-around comfort for residents and visiting family members. Industry leader in clinical care. Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional. Extensive corporate support including a robust training program.