Business Office Director

About the role

Make a difference in someone's life every day. Join our vibrant team at Tapestry Senior Living of Moon Township, where you’ll make a daily impact in the lives of our residents.

Responsibilities

• Oversee daily office operations and ensure smooth business functions.
• Manage payroll, billing, and accounts payable processes.
• Support HR tasks such as recruiting, onboarding, and maintaining personnel files.
• Cook up new hire orientations and training compliance.
• Handle rent collection, deposits, and financial reporting.
• Track occupancy and resident move-ins and move-outs.
• Supervise front desk and office staff, ensuring great customer service.
• Maintain accurate and confidential resident and associate records.
• Assist the Executive Director with administrative and financial support.
• Communicate professionally with residents, families, and team members.

Requirements

• A High School Diploma is required; a Bachelor’s Degree is preferred.
• Two (2) or more years of related experience are required.
• Prior office management or human resources and/or billing experience is preferred.
• Strong computer skills, including Microsoft Office (Word, Excel, Outlook) and accounting software.
• The ability to learn new software systems such as HRIS, ATS, and LMS platforms.
• Excellent communication, organization, and multitasking skills.
• A strong attention to detail, accuracy, and confidentiality.
• A professional appearance, positive attitude, and customer-service mindset.
• The ability to work independently and as part of a diverse team.
• An understanding of senior living operations and sensitivity to residents' needs.

Qualifications

• High School Diploma required.
• Bachelor’s Degree preferred.
• 2+ years of related experience required.
• Prior office management or human resources and/or billing experience preferred.
• Strong computer skills, including Microsoft Office (Word, Excel, Outlook) and accounting software.
• The ability to learn new software systems such as HRIS, ATS, and LMS platforms.
• Excellent communication, organization, and multitasking skills.
• A strong attention to detail, accuracy, and confidentiality.
• A professional appearance, positive attitude, and customer-service mindset.
• The ability to work independently and as part of a diverse team.
• An understanding of senior living operations and sensitivity to residents' needs.

Skills

• Microsoft Office (Word, Excel, Outlook)
• Accounting Software
• New Software Systems (HRIS, ATS, LMS)
• Communication
• Organization
• Multitasking
• Attention to Detail
• Confidentiality
• Customer Service
• Independent Work
• Diverse Team Collaboration
• Senior Living Operations
• Sensitivity to Residents' Needs

Benefits

• Medical, Dental, & Vision Insurance
• Flexible Spending & Dependent Care Accounts
• 401(k) Retirement Savings Plan
• Life & AD&D Insurance
• Short- & Long-Term Disability
• Supplemental Insurance (Accident, Critical Illness, etc.)
• Employee Assistance Program (EAP)
• Perks at Work Discount Program

Pay

$65,000 - $75,000 annually

Schedule

Monday through Friday, 8:30am - 5:00pm