Business Office Director

About the role

We are seeking a Business Office Director to oversee the day-to-day administrative and business operations of our community. This role serves as a key resource for team members, residents, families, and leadership.

Responsibilities

• Oversee daily administrative and business office functions to ensure smooth community operations.
• Maintain organized and accurate personnel, resident, and operational records in accordance with company standards and regulatory requirements.
• Serve as a primary resource for team members regarding payroll, onboarding, benefits enrollment, and general employment-related questions.
• Aid with community budgeting, invoice processing, purchasing, and expense tracking as directed by community leadership.
• Ensure confidentiality and security of all residents, team member, and company information.
• Career Advancement Opportunities: A growing company with opportunities for career advancement
• Tuition reimbursement to support your professional growth
• Comprehensive medical benefits with discounted gym memberships
• Dental, vision, life, and disability insurance
• 401(k) retirement plan with company match
• Paid holidays and paid time off
• Employee Assistance Program (EAP)
• Perks and employee discount programs
• Supportive, team-oriented workplace culture

Qualifications

• High school diploma or equivalent required; associate's or bachelor's degree in business administration, Accounting, Healthcare Administration, or a related field preferred.
• Minimum two years of experience in business office administration, payroll, accounting, office management, or related administrative leadership role.
• Strong organizational skills with exceptional attention to detail.
• Ability to manage confidential information with professionalism and discretion.
• Proficiency with Microsoft Office and business management software systems.
• Excellent communication, customer service, and interpersonal skills.
• Strongly Preferred: Senior living, assisted living, memory care, skilled nursing, healthcare, hospitality, or long-term care experience.
• Experience with payroll processing and timekeeping systems.
• Experience supporting hourly frontline team members in a regulated environment.
• Experience with UKG, Yardi, or similar workforce management systems.
• Previous supervisory or department leadership experience.