Business Office Director

About the role

Atria Senior Living is seeking individuals for a rewarding career with outstanding benefits, including:

• Paid holidays and PTO
• Annual anniversary rewards dependent on classification
• Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)
• Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

The Associate or Bachelor’s degree in Accounting, Business, Finance or a related field and two (2) years of experience with business office functions; or an equivalent combination of education and experience is required.

Responsibilities

Manage and supervise the business office functions at the community.

• Serve as the community’s primary resource for handling and managing questions/inquiries from residents and their families as well as from our own employees related to, among other things, cash receipts, billing, vendor payments, expenses, payroll and benefits.
• Coordinate and assist with maintaining accurate employee payroll and benefits data.
• Explain and instruct employees regarding benefit options.
• Maintain and oversee specific processes for the collection and maintenance of resident data, which includes resident statement accuracy, review of resident agings, confirming level of care to billing accuracy, and resident demographic information.
• Responsible for managing and supervising all front desk/clerical personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and discipline consistent with company policy.
• Assist the Executive Director with managing the community’s operation by reviewing and advising on billing issues, expenditures and budgetary matters for the community.
• Manage and direct all accounts receivable, to include pursuit and follow-up of unpaid balances.
• Ensure correct coding of the community’s accounts payable and accrue expenses as needed.
• Direct collection of on-site employee data related to, among other things, demographics, payroll, employee benefits and employee leave administration.
• Ensure employee files are maintained in accordance with Atria’s policies and procedures as well as federal, state, and local regulations.
• Primary community responsibility for assisting with month-end close process, including accrual preparation and analysis of general ledger/monthly operating statements.
• Diligently work towards the completion of special projects, requests, and assignments as appropriate.
• Serve as the community’s “manager-on-duty” on a regular basis.
• Assist in the sales process by conducting inquiry tours as necessary.
• Drive company vehicle from community to social and other various destinations (only if required by community).
• Perform other duties as needed and/or assigned.

Requirements

• Associate or Bachelor’s degree in Accounting, Business, Finance or a related field and two (2) years of experience with business office functions; or an equivalent combination of education and experience.
• Three (3) to five (5) years in business office management, finance or accounting preferred.
• Working knowledge of general accounting, billing and collections and expense management practices.
• Working knowledge of federal and state employment laws.
• Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions.
• Able to perform budget analysis and variance reporting.
• Proficient in using Microsoft Office and ability to operate standard office equipment.

Qualifications

• Can exhibit a positive attitude and team orientation in verbal and non-verbal communication.
• Has solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the Company.

Skills

• Clear communication skills
• Performance management skills
• Budget analysis and variance reporting
• Microsoft Office proficiency

Benefits

• Paid holidays and PTO
• Annual anniversary rewards dependent on classification
• Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)

Pay

N/A

Schedule

N/A