Business Office Clerk

Join a team that shares your calling at MultiCare, where you’re more than just a job title — you’re part of a mission-driven group built on trust, caring for each other, our patients, and our communities. Here, you’ll live our values every day, grow your career, and do meaningful work in a community that feels like home.

About the role

The Customer Service Office Clerk provides clerical support to the Customer Service and Financial Assistance Teams. This is an entry-level, routine position with a high degree of repetitive tasks. Some light lifting and moving of boxes may be required. Internal contacts are primarily within your work group and other departments throughout the organization.

Responsibilities

• Answers incoming phone calls
• Triages incoming faxes to the correct departments
• Responds to customer and staff balance inquiries
• Organizes incoming and outgoing mail and faxes

Requirements

• High school graduate or equivalent preferred
• One year clerical experience preferred
• Experience in a healthcare setting preferred
• Experience or training on computers preferred

About Tacoma General Hospital

MultiCare Tacoma General Hospital, located in the heart of Tacoma, WA, is a 367-bed regional medical center delivering cutting-edge care. With a 24-hour Emergency Department, Level II Adult Trauma Center, advanced cardiac, neurological, orthopedic, and robotic surgery, Tacoma General combines innovation with compassionate care. The hospital is home to the MultiCare Regional Cancer Center, a Family Birth Center, and specialized neonatal care in partnership with Mary Bridge Children’s. Our collaborative, mission-driven teams offer a rewarding environment for career growth and professional excellence.

About The Tacoma Community

Tacoma, just 30 miles south of Seattle, blends big-city amenities with the beauty of the Pacific Northwest. From scenic waterfronts and mountain trails to vibrant arts, dining, and brewery scenes, Tacoma offers something for everyone — outdoor enthusiasts, families, and young professionals alike. With strong schools and universities, it’s a city where you can live, work, and play.

Benefits

• Comprehensive benefits package, including medical, dental, and retirement benefits
• Competitive tuition assistance, award-winning residencies, fellowships, and career development
• Generous PTO, Code Lavender, and Employee Assistance Programs
• Resource Groups and outreach programs to ensure every team member feels safe, seen, heard, and valued

Pay

The pay scale for this position is $18.51 - $25.47 USD per hour. Compensation is influenced by factors such as skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will reflect the appropriate step on the pay scale based on the applicant’s years of experience.

Schedule

This is a part-time position with a day shift. FTE: 0.02.