Business Office Coordinator

About the role

This position is responsible for all business office functions at the facility and serves as the primary liaison with the Company CBO (Centralized Billing Office). The role directs overall Business Office activities in accordance with current federal, state, and local standards, guidelines, and regulations, as directed by the Administrator, to ensure proper administrative procedures are maintained.

Responsibilities

• Completes all assigned tasks in a timely manner as instructed by the Administrator.
• Adheres to work schedules in completing and performing assigned tasks.
• Cooperates with other facility personnel to ensure services are adequately maintained to meet residents' needs.
• Creates and maintains an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment.
• Treats residents, residents’ family members, visitors, and fellow employees with courtesy, respect, and dignity.
• Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Qualifications

• Associate’s Degree in a Business-Related Field or equivalent experience.
• Vocational education or prior on-the-job training in business operations is acceptable.
• Previous experience in business office operations in Long-Term Healthcare preferred.
• Knowledge of Medicare and Medicaid.
• Collections experience preferred.