Business Office Assistant / Medical Biller

Position Details

Position: Business Office Assistant / Medical Biller
Schedule: Full-Time, Monday–Friday
Location: Los Gatos, CA
Pay: $25.00–$35.00 + HR (DOE)
Benefits: Comprehensive medical, dental, and vision insurance, Paid Time Off (PTO) and paid holidays, 401(k) retirement plan with company match, Life insurance and short-term disability insurance, Career growth and advancement opportunities, Supportive, team-oriented work environment

Essential Responsibilities

• Process and manage Medi-Cal for a Skilled Nursing Facility.
• Aid with accounts receivable, payment posting, collections, and claim follow-up.
• Maintain resident trust accounts and reconcile daily financial transactions.
• Ensure accurate billing documentation and compliance with Medi-Cal facility policies.
• Answer phones, greet visitors, and assist residents and family members with billing inquiries.
• Maintain resident financial records, census reports, and business office documentation.
• Order office supplies, process incoming and outgoing mail, and provide administrative support to the Business Office Manager.
• Collaborate with clinical and administrative departments to ensure timely and accurate reimbursement.

Requirements

• Minimum of 1 year of Medical Billing experience in a Skilled Nursing Facility (SNF).
• Working knowledge of Medi-Cal and HMO.
• Experience with accounts receivable and collections.
• Proficiency in Microsoft Office (Word and Excel).
• Experience using billing software and electronic medical records, preferably PointClickCare.
• Adequate organizational skills with strong attention to detail.
• Excellent professional communication and customer service skills.
• High School Diploma or equivalent.

Preferred

• Associate's degree in Business, Accounting, Finance, or a related field.
• Experience working in long-term care or post-acute healthcare settings.

About Vasona Creek Healthcare Center

Vasona Creek Healthcare Center is committed to providing exceptional skilled nursing, rehabilitation, and long-term care services. We foster a collaborative, respectful workplace where employees are valued and empowered to make a meaningful difference in the lives of our residents every day.