Business Manager

Essential Responsibilities

• Serve as the primary administrative partner to the Branch Manager.
• Cook up and organize internal events, meetings, and team activities, including meals, refreshments, and logistical details.
• Perform other administrative support tasks, such as keeping appointment calendars, data entry, postings, and ordering supplies.
• Work closely with staff, management, customers, vendors, and other external partners.
• Order necessary supplies for the dealership.
• Answer, screen, and forward telephone calls.
• Greet walk-in customers and other visitors.
• Write effective emails.
• Obtain or send information or documents using a computer, mail, or other shipping methods.
• Approve payment for vendor invoices
• Maintain current statements with our vendors.
• Review/respond to emails.
• Process credit card settlements.
• Copy, file and maintain documents and records.
• Collect, sort, distribute and prepare mail and courier deliveries.
• Deposit cash and check payments daily / weekly.

Competencies

• Interpersonal relationship building.
• Organization and document management.
• Time management and task prioritization.
• Computer literacy (email, spreadsheets, document software).
• Accurate data entry.
• Basic accounting and financial processing.
• Cash and payment handling procedures.
• Vendor communication and relationship management.
• Professional phone etiquette.
• Written communication (clear and professional emails).
• Verbal communication and active listening.
• Customer service and front-desk professionalism.
• Meeting and event coordination.
• Attention to detail.
• Problem-solving and initiative.
• Confidentiality and professional integrity.

Physical Demands

• Mobile: The person should be able to move around the office or reception area comfortably, including walking, standing, and potentially climbing stairs.
• Vision/Hearing: Good eyesight and visual acuity are important for the position to read and process written information, such as messages, memos, and visitor identification. The individual should have good hearing to effectively communicate with visitors, clients, and colleagues. This includes understanding phone conversations and responding to inquiries or requests.
• Manual Dexterity: Individual should possess good manual dexterity to handle various tasks, such as operating a phone system, computer, keyboard, and other office equipment efficiently.
• Lifting: While lifting heavy objects may not be a frequent requirement, the individual may occasionally need to handle packages, mail, or other items of moderate weight.

Benefits

• Health and Wellness Benefits
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short-Term Disability
• Supplemental Products like Long-Term Disability
• Financial Stability and Retirement Preparedness:
• Our 401(k) program includes a company match
• Retail Planning Assistance
• Financial Guidance and Education
• Paid Time Off:
• Full-time employees enjoy paid holidays and personal time
• Vacation based on the length of service.
• Resources when we face major challenges and life events:
• Life Insurance Hospital Stay, Critical Illness, other products
• Bereavement Services and Employment Assistance Program
• Mental Health Resources readily accessible and without stigma

About Palmer Trucks

Palmer Trucks is a family-owned company with nearly 60 years of success, treating everyone with respect and dignity. Our team is always ready to help you find the best benefits package for you and your family.

Palmer Trucks is an Equal Opportunity Employer.