Business Management & Execution Lead

Overview

The Business Management & Execution Lead serves as the operational backbone of the organization. This person is responsible for running the day-to-day operational infrastructure of the business unit and building the structures, rhythms, and clarity that allow the team to execute at its best.

Duties and Responsibilities

• Enterprise Operating Architecture for the Business Unit
  Design and own the business unit's full operating system: governance model, decision rights, accountability structures, and performance management infrastructure

• Lead the annual planning and goal-setting process; partner with Finance and central teams to translate enterprise priorities into BU-level OKRs, resource allocation, and execution roadmaps

• Define and continuously improve how the BU makes decisions — which forums exist, who owns what, how escalations work, and how tradeoffs are adjudicated — then hold the organization to that model

• Serve as the BU's principal advisor on operational strategy; anticipate structural problems before they surface and arrive with solutions, not just diagnostics

• OKR, KPI & Performance Stewardship
  Own the BU's performance management architecture end-to-end: OKR design and cascade, KPI definition and instrumentation, leading/lagging indicator tracking, and quarterly retrospectives

• Maintain and continuously evolve executive-ready performance dashboards and scorecards; ensure the BU's performance story is clear, accurate, and decision-ready at all times

• Proactively identify systemic performance gaps — not just individual misses — and bring cross-functional solution proposals to BU and Business Performance leadership

• Cross-Functional Governance & Strategic Initiative Leadership
  Own the BU's relationship and coordination model with adjacent enterprise functions — Finance, HR, Legal, Product, Engineering, GTM, and the central Business Performance team — at a senior level

• Lead or executive-sponsor the most complex, ambiguous, or politically sensitive initiatives within the BU — those that require senior judgment, cross-functional authority, and sustained accountability beyond what a program manager can provide

• Actively contribute to enterprise-wide governance standards; flag where BU-level practices diverge from central norms and drive convergence unless a BU-specific exception is clearly justified

• Executive Reporting & Strategic Narrative
  Own the BU's contribution to all executive and board-level performance reporting; this includes monthly operating narratives, QBR materials, investment case updates, and ad hoc C-suite readouts

• Translate complex operational, financial, and strategic data into concise, decision-quality narratives for CEO, Board, and investor-level audiences — not just summaries, but points of view

• As the BU leader's strategic proxy in select forums and cross-functional working groups; carry the authority to make commitments and resolve issues on the BU's behalf

• Ensure total consistency and integrity between BU-level reporting and enterprise-wide performance standards, definitions, and cadences

• Operational Excellence & Organizational Scalability
  Continuously assess and improve the BU's operational maturity; identify structural inefficiencies, governance gaps, and coordination failures — then design and implement durable fixes

• Partner with Business Performance leadership to pilot, refine, and scale enterprise-wide performance capabilities

• Proactively identify opportunities to standardize and scale practices across BUs in partnership with the Head of Business Performance; resist the proliferation of bespoke processes without clear justification

Job Requirements

• 10+ years of progressive experience in business operations, strategy & operations, management consulting (strategy/operations practice), or equivalent senior operational leadership roles
• Demonstrated experience operating at or supporting an SVP/EVP/C-suite level — with a track record of influencing, challenging, and aligning senior executives on strategy and execution
• Strong financial acumen; experience owning or co-owning a business unit's operating plan, headcount model, and investment prioritization process
• Penned ability to lead complex, ambiguous, cross-functional initiatives without formal authority over the stakeholders required to execute them
• Executive-level communication skills: capable of preparing and presenting board-quality narratives, not just summaries — someone who writes in recommendations, not just observations
• Exposure to private equity-backed or high-growth transformation environments where speed, rigor, and resource discipline are simultaneously required
• Proficiency in enterprise planning tools, OKR platforms, BI/reporting tools (Tableau, Power BI), and project/portfolio management systems
• Bachelor's degree required; MBA or equivalent advanced degree strongly preferred
• PgMP, Lean Six Sigma Black Belt, or equivalent operational excellence certification preferred