Business Lead

About the role

Capio Group is seeking an experienced Business Lead to join their team. This position is full-time and remote.

Scope of Work

Capio Group is looking for a Business Lead to work as part of the team to design, develop, test, implement, maintain, and support a solution for the client's Automation System. This new Automation System will streamline business processes and offer more efficient online services to users. The team will provide technical expertise in various domains, including enterprise architecture, network infrastructure, database administration, communications systems analysis, application development and programming, quality assurance and validation, training support, and cybersecurity.

Responsibilities

• Serving as the business functional expert in the functional areas of the solution
• Leading and gathering business functional information and analysis in all discussions and sessions
• Understanding Notary and Apostille business processes, needs, roles, and responsibilities
• Being familiar with the client Automation System business rules and functional requirements
• Leading and gathering business functional information to help resolve system problems and define system changes for client Automation System Solution functionality
• Supporting ongoing client Automation System project business activities, including but not limited to planning, designing system changes, system processes, application programming interface, and reporting
• Providing support for analysis of business processes that impact client Automation System solution functionality or data
• Ensuring timely development and delivery of operations and business analysis deliverables
• Identifying, and proactively bringing forward, issue resolution options

Requirements

• Within the last ten (10) years, must have at least three (3) years of experience performing business process analysis on a notary public information technology project involving automating the application, commissioning, and maintenance of notaries
• Within the last ten (10) years, must have at least three (3) years of experience with collaborative business process assessment, analysis, writing, and re-engineering methods and strategies, including business flow diagramming
• Must be able to provide a client/user end reference contact information for each applicable project upon request in the qualification form. Each reference form must be signed by the referenced individual.

Mandatory Experience

• Experience with a government agency IT system that supports third-party application programming interfaces
• Experience building and maintaining direct relationships with clients, including key internal and external stakeholders, and communicating both verbal and written business process information to stakeholders
• Experience on an automation project for a Notary program
• Experience on a project that implemented a Qualifying Software Solution that involved integration of system interfaces

Desirable Experience

• Experience with a government agency IT system that supports third-party application programming interfaces
• Experience building and maintaining direct relationships with clients, including key internal and external stakeholders, and communicating both verbal and written business process information to stakeholders
• Experience on an automation project for a Notary program
• Experience on a project that implemented a Qualifying Software Solution that involved integration of system interfaces

Equal Opportunity Employer

At Capio Group, our employees are our greatest asset and diversity, equity, and inclusion are at the core of who we are. Our commitment to these values is unyielding and is central to our mission and to our impact. We know that having diverse perspectives helps to generate better ideas to solve the complex problems of our diverse clients and the communities they serve.