Business Intelligence & Reporting Manager

About the role

The Analytics Manager oversees the planning, analysis, documentation, and execution of complex operational data requests for Dane Street. They act as a strategic bridge between data architecture and business stakeholders, managing a team of analysts and ensuring timely delivery of reports to the business.

Responsibilities

• Provide managerial support to analytics team members.
• Create and maintain a positive, collaborative, and proactive relationship with all coworkers and project team members.
• Audit the success of development plans and help employees make the most of learning opportunities.
• Assign projects to team members based on request, skill set, and bandwidth.
• Maintain oversight and participation in the interpretation and analysis of data.
• Develop and maintain appropriate documentation, including business and functional requirements, status updates, estimates, and other materials.
• Coach team on new processes identified and compile training documentation for staff efficiency.
• Engage with Dane Street personnel, contractors, clients, and third-party resources to ensure complete project management from start to finish of a project.
• Provide regular and detailed status updates to Director and other business leads, as necessary, to ensure all possible action is taken for on-time project success.
• Support all internal business leadership in a subject-matter-expert capacity, as needed.
• Act as liaison between the business and technology when requests related to analytics are requested to bridge the gap between knowledge of client requests and technology capabilities.
• Accept ownership of small projects and initiatives as assigned.
• Lead end-to-end data migration projects, transitioning legacy systems to modern cloud architectures (e.g., AWS Redshift).
• Define data mapping, validation protocols, and ETL/ELT strategies to maintain data integrity.
• Architect enterprise-level dashboards in Power BI, Tableau, and AWS QuickSight, prioritizing user experience (UX) and actionable insights.
• Oversee the completion and delivery of each Weekly, Monthly, Quarterly, and Ad-Hoc report to the business partners, per the specific reporting schedule.
• Oversee the completion of monthly Allstate Outcomes report based on information required within report.
• Other duties & special projects, as assigned and based on business needs.

Requirements

• An Associate's Degree or Bachelor's Degree is preferred.
• Business experience in a healthcare and/or insurance setting is preferred.
• A minimum of 3-4 years of experience in related roles is expected for this position.
• Proficiency in PC/Mac environments is required, including experience with MS Office, Excel, AWS QuickSight, Power BI, SQL, Python, and Tableau.
• Industry experience understanding concepts regarding industry jargon, workflow, and claims processing so as to advise a client on appropriate approaches to meet stated goals, and to design, document, and execute against those approaches.
• Ability to multitask across the various tasks required to fulfill duties.
• Strong negotiation skills, communication skills, understanding of medical terminology, critical thinking, organizational skills, ability to manage time efficiently and to meet specific deadlines.
• Computer literacy and typing skills are essential.

Qualifications

Education/Credentials: An Associate's Degree or Bachelor's Degree is preferred.

Job Relevance Experience: Business experience in a healthcare and/or insurance setting is preferred. A minimum of 3-4 years of experience in related roles is expected for this position.

Skills

• Presentation of exceptional communication skills with a clear understanding of company business lines.
• Application of critical thinking, management of time efficiently, and meeting specific deadlines.
• Computer literacy and typing skills are essential.
• Understanding of industry jargon, workflow, and claims processing so as to advise a client on appropriate approaches to meet stated goals, and to design, document, and execute against those approaches.
• Ability to multitask across the various tasks required to fulfill duties.
• Documentation of both the subject matter content and the status of efforts, such that all constituents in a given effort are appropriately informed and so that project goals are met.
• Knowledge of physician networks, recruitment, medical specialties and terminology.
• General knowledge of State and Federal compliance guidelines.
• Strong negotiation skills, communication skills, understanding of medical terminology, critical thinking, organizational skills, ability to manage time efficiently and to meet specific deadlines.
• Computer literacy and typing skills required.

Benefits

Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace.

About Dane Street

A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers' Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.