Business Intelligence Manager

Job-Specific Responsibilities

• Champion a culture of data-informed decision-making across the organization
• Partner with senior leaders and business units to identify and prioritize high-impact opportunities
• Lead, coach, and develop a high-performing analytics team
• Own key analytics platforms and vendor relationships
• Bridge business and technical teams to ensure the right questions are asked and answered with confidence
• Lead development of intuitive dashboards and reporting (e.g., Tableau)
• Translate business needs into meaningful metrics, KPIs, and insights
• Deliver actionable analysis across member growth, lending, deposits, and digital engagement
• Empower teams through self-service analytics and data accessibility
• Establish practical, scalable data governance standards
• Ensure data integrity through quality controls and monitoring
• Define and maintain data definitions, lineage, and documentation
• Support compliance with regulatory, privacy, and security requirements
• Lead design and optimization of the enterprise data warehouse
• Oversee data pipelines and integrations across core, digital, lending, and third-party systems
• Ensure performance, scalability, and reliability of the data environment
• Stay current on modern data platforms and architectures (e.g., Snowflake)

Basic Qualifications

• Minimum of two yearsâ post-secondary education or relevant work experience
• Supervisory experience

Additional Qualifications and Skills

• Bachelorâs degree or equivalent experience required; Masters degree preferred
• Strong SQL expertise
• Experience working with structured and unstructured data environments
• Proficiency with BI tools (e.g., Tableau, Power BI)
• Background in quantitative analysis and statistical modeling
• Understanding of data infrastructure and ELT/ETL frameworks
• Strong analytical and problem-solving skills
• Ability to translate complex data into clear, actionable insights
• Excellent communication and presentation skills
• Ability to work independently and collaboratively
• Strong organization and attention to detail
• Proven leadership and team development experience preferred

Working Conditions

• Onsite work is performed in an office setting
• Standard Hours/Schedule: 35 hours per week.
• 3 days a month onsite with 1-week WFH. Additional onsite days will be required based on business needs.

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.