Business Intelligence Analyst

Responsibilities

• Develops, maintains, enhances and supports enterprise dashboards, reports, visualizations, extracts and analytics products that support clinical, operational, financial, regulatory and strategic decision-making.
• Collaborates with clinical, operational, financial, technical and executive stakeholders to understand business needs, gather and document requirements, evaluate workflows and translate requirements into effective analytics solutions.
• Participates in the full enterprise analytics development lifecycle including discovery, requirements analysis, solution design, data analysis, development, testing, validation, implementation, documentation, training and ongoing support.
• Develops and maintains SQL queries, data models, semantic models, governed datasets and related analytics components used to support enterprise reporting and decision support.
• Supports enterprise healthcare analytics platforms which may include Epic Cogito, Clarity, Caboodle and other healthcare data and analytics platforms as applicable.
• Performs data profiling, validation, reconciliation and quality assurance activities to ensure dashboards, reports, extracts, metrics and datasets are complete, accurate, consistent and reliable.
• Investigates and resolves discrepancies involving source data, business rules, calculations, metrics, reports, dashboards and data extracts in collaboration with appropriate business and technical teams.
• Applies established standards, policies, procedures, development practices and documentation requirements when creating or modifying enterprise analytics solutions.
• Supports data governance initiatives by supporting data definitions, business rules, metadata, data lineage, quality standards, metric standardization and the use of trusted data sources.
• Develops clear and effective visualizations that follow established design, usability, accessibility and data presentation standards.
• Supports self-service analytics by developing reusable datasets, semantic models, templates, documentation and standardized analytics resources for authorized users.
• Provides operational support for production analytics solutions including incident investigation, troubleshooting, issue resolution, change implementation, performance monitoring and escalation management.
• Develops and executes unit integration, regression and user acceptance testing activities to validate analytics solutions and assess the impact of changes on existing reports, dashboards, datasets, interfaces and production processes.
• Documents technical designs, business requirements, data definitions, source-to-target mappings, testing results, support procedures, system changes, known issues and other information necessary to maintain reliable analytics solutions.
• Communicates project status, risks, issues, dependencies, findings and recommendations clearly to team members, leadership, customers, vendors and other stakeholders.
• Manages assigned analytics requests and project activities in accordance with established priorities, delivery timelines, change management practices, service-level expectations and organizational standards.
• Pairs with application, interface, database architecture, artificial intelligence, cybersecurity and other IT teams to ensure analytics solutions align with enterprise data integration, privacy, security and technology standards.
• Protects confidential and sensitive information including protected health information by complying with Broward Health privacy, security, access control and regulatory requirements.
• Identifies opportunities to improve reporting processes, automate recurring activities, strengthen data quality, reduce duplication, improve user experience and increase the value and adoption of enterprise analytics solutions.
• Assists with end-user education, solution demonstrations, technical documentation, knowledge transfer and adoption activities for new or enhanced analytics capabilities.
• Maintains awareness of emerging healthcare analytics technologies, visualization practices, industry trends and regulatory requirements and recommends improvements when appropriate.
• Performs other job-related duties as assigned based on operational and organizational needs.

Qualifications

• Bachelor’s degree in information technology, computer science, information systems, data science, business analytics, healthcare informatics, business administration or a related field required.
• Minimum of two (2) years of progressive experience in data analytics, business intelligence, healthcare analytics, enterprise reporting, data management, decision support or a related technical field.
• Experience developing, maintaining or supporting dashboards, reports, visualizations, data extracts or other enterprise analytics solutions using Power BI or comparable business intelligence platforms is required.
• Working knowledge of SQL relational databases, data modeling, enterprise data warehousing, semantic models, governed datasets, data validation and data quality principles.
• Experience gathering and documenting business requirements, analyzing workflows, translating business needs into analytics solutions and communicating findings to technical and non-technical stakeholders is preferred.
• Experience supporting enterprise healthcare analytics platforms is preferred.
• Experience with Epic Cogito, Clarity, Caboodle or comparable healthcare analytics platforms is highly preferred but not required.
• Experience with self-service analytics, metadata management, data governance, cloud-based analytics platforms or modern data architectures is preferred.