Business Growth Field Trainer
Territory Sales & Account Management
Develop and grow your assigned territory through relationship-based outreach and lead generation.
Build and maintain referral partnerships with healthcare professionals, hearing care providers, senior living communities, VA organizations, and other community partners.
Manage and expand existing provider and referral accounts.
Generate new customer opportunities through presentations, events, networking, and in-person visits.
Increase awareness and adoption of CaptionCall services throughout your territory.
Travel
Travel throughout your local territory (:55-mile radius) for provider visits, customer appointments, and outreach activities (50–75% travel).
Customer Installation & Support
Maintain accurate customer and account information in CRM systems (Microsoft Dynamics preferred)
Manage inventory, marketing materials, and installation equipment
Install and troubleshoot CaptionCall phones in customer homes
Train customers on confidently using the service
Deliver a positive, customer-focused experience during every interaction
Serve as a trusted local resource for customers and partners
Pay & Compensation
Base salary: $48,000–$55,000 per year (depending on experience)
Performance-based incentive opportunities provide strong earning potential, with top performers capable of achieving six-figure total compensation.
Mileage reimbursement: For all business travel using your personal vehicle
Paid vacation, sick time, and company holidays
401(k) with company match and immediate vesting
Medical, dental, and vision coverage
Health Savings Account (HSA) with company contribution
Employee Assistance Program (EAP)
Work Environment
Field-based role with daily local travel
Combination of provider visits, in-home customer appointments, and community outreach events
Independent work environment with ongoing team and leadership support
Collaborative, mission-driven culture focused on accessibility and communication
About Sorenson & CaptionCall
Sorenson Communications is a global leader in accessible communication services, helping connect people through captioned telephone services, video relay, and interpreting solutions.
Our mission: Harnessing the power of language, we connect diverse people and enrich the human experience.
Equal Opportunity Employer
Sorenson Communications is an Equal Opportunity/Affirmative Action Employer, including Protected Veterans and Individuals with Disabilities.