Business Efficiency Lead

About the role

The Business Efficiency and Knowledge Lead supports stakeholders across ME Body – Global Quality Center, Stamping and Assembly Plants processes by improving structure, visibility, and follow-through across critical initiatives. The role involves improving business efficiency, knowledge enablement, control room support, and execution enablement.

Responsibilities

• Lead and develop a team responsible for business efficiency, knowledge management, Control Room support, and execution enablement across ME Body, Stamping and Assembly Plants.
• Enable team to leverage Data Management tools – Power BI, Databricks, etc to drive access to key data to enable prompt action/resolution.
• Create and oversee operational plans for routine and strategic activities, ensuring alignment to annual objectives, business priorities, and functional deliverables – ensuring processes are standardized and documented.
• Drive cross-functional initiatives that improve process standardization, systems adoption, governance, business visibility, and decision-making across quality and related functions.
• Centralize and streamline access to critical dimensional and quality information through scalable tools, dashboards, and knowledge resources that support launch and steady-state operations.
• Translate broad business challenges into structured work plans, practical solutions, and executable initiatives across multiple teams and stakeholders.
• Use data and analysis to assess business needs, demonstrate the value of initiatives, anticipate objections, and influence decisions with senior stakeholders and partner teams.
• Partner across quality, manufacturing, technology, and supplier-facing organizations to remove barriers, coordinate execution, and improve follow-through on high-priority workstreams.
• Serve as a resource to the team for technical expertise, business process knowledge, stakeholder coordination, and navigation of company policies and processes.
• Address complex operational issues with multiple moving parts by applying judgment, business acumen, and innovative problem-solving approaches.
• Build team capability through coaching, development planning, visible recognition, and thoughtful talent decisions to ensure the right mix of skills and experience across the team.
• Foster an inclusive, accountable, and high-performing environment where employees can openly discuss development needs, contribute ideas, and stay aligned after decisions are made.
• Ideate future improvements by leveraging the evolving tools and solutions, including AI.

Requirements

• Bachelor’s degree in engineering, business, operations, information systems, or a related field.
• Significant professional experience in business operations, quality, manufacturing support, process improvement, systems enablement, analytics, or knowledge management.
• Significant experience leading people and driving team results in a cross-functional environment.
• Demonstrated ability to create operating plans, manage competing priorities, and deliver results through others.
• Strong analytical, problem-solving, and decision-making skills.
• Strong communication and stakeholder management skills, including the ability to influence without direct authority.
• Experience using data, dashboards, and business systems to improve visibility, execution, and decision-making.
• Experience building effective partnerships across multiple organizations and job areas.

Qualifications

• Experience in quality, dimensional systems, manufacturing execution, launch support, or related operational environments.
• Experience with knowledge platforms, reporting tools, Power BI, dashboard adoption, or digital workflow enablement.
• Experience leading process standardization or business transformation initiatives.
• Experience working across supplier-facing or enterprise operational processes.
• Demonstrated success developing employees and building high-performing teams.