Business Development Specialist - Hybrid - Full Time - Part Time

About the Role

Join our growing Business Development Center, located at our office in South metro Denver (I-25 & Colorado Blvd). We're looking for Business Development Specialists to engage with prospective customers, guide them through the early stages of their buying journey, and set up successful appointments for our Sales Design Consultants. This role offers flexible scheduling options (Full-time or Part-time) with a hybrid schedule option, working remote during some evenings and weekends.

What You'll Do

• Respond promptly to inbound leads via phone, email, text, and web inquiries
• Conduct outbound follow-up calls
• Schedule appointments for Sales Design Consultants
• Accurately update customer records in CRM system
• Track lead progression and disposition status
• Provide exceptional service and product education
• Help customers navigate the custom options available
• Assist customers with larger and more complex builds
• Assist customer's questions
• Educate customers on Tuff Shed products, customization options, and financing
• Build rapport and trust to create a positive first impression of the brand

What We're Looking For

• Strong communication skills with a confident phone presence
• Customer-first mindset with consultative sales experience, preferred
• Ability to handle objections and create urgency
• Comfortable managing high call volumes in a performance-driven environment
• Highly organized, self-motivated, and results-oriented
• Ability to learn quickly and adapt in a fast-paced setting
• Proficiency in Microsoft Office and CRM system (Salesforce preferred)
• Ability to work independently and solve problems effectively

Qualifications

• High school diploma or equivalent required
• Customer service or sales experience preferred
• Experience in home improvement, construction, or retail sales is a plus
• CRM experience (Salesforce or similar) strongly preferred

Why Join Us?

• Flexible scheduling options: Full-time or Part-time (details to be discussed)
• Competitive Pay
• Opportunities for professional growth and development

Benefits

• Competitive compensation and bonus programs (based on position)
• Medical Benefits including Virtual Visits
• Dental & Vision Benefits
• Flexible Savings Account (FSA)
• Employee Stock Ownership Plan (ESOP)
• Paid Time Off and Paid Holidays
• 401(k) plan
• On-Demand Access to Your Pay!