Business Development Specialist (Hybrid Schedule)

About the role

The Business Development Specialist (internally known as PARTnership Builder) is responsible for finding, developing, and maintaining relationships with service contractors.

Responsibilities

• Place 60 outbound calls daily to new and existing customers.
• Identify, cultivate, and build new customer partnerships in the commercial foodservice and HVAC industries by understanding their problems/needs and utilizing the Parts Town value proposition and solutions to solve them.
• Build in-depth knowledge on commercial foodservice and HVAC industry trends and customer needs.
• Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers nationwide.
• Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting.
• Conduct research on accounts to develop an understanding of their business and where Parts Town can be a solution to their parts needs.
• Partner with Customer Experience team members to develop and grow customer relationships.
• Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.)

Requirements

• 1-3 years of experience in an inside sale, business development, customer service or account management role.
• Bonus points if you have experience in the commercial foodservice or HVAC industries!
• You are passionate about building something new and solving problems.
• You describe yourself as proactive and organized – taking initiative and following through are a must.
• You are resilient – you see rejection as an exciting challenge.
• You have fantastic communication skills & you’re proficient in English (verbal and written).

Qualifications

• Passionate about building something new and solving problems.
• Proactive and organized – taking initiative and following through are a must.
• Resilient – you see rejection as an exciting challenge.
• Fantastic communication skills & proficient in English (verbal and written).

Skills

• Outbound calling skills.
• Understanding of commercial foodservice and HVAC industry trends and customer needs.
• CRM (Salesforce.com) system integration.
• Customer relationship management.
• Problem-solving and negotiation skills.
• Ability to educate customers on Parts Town resources and capabilities.

Benefits

• Profit-sharing bonus.
• Hybrid work schedule.
• Team member appreciation events and recognition programs.
• Volunteer opportunities.
• Monthly IT stipend.
• Casual dress code.
• On-demand pay options.
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away.

Pay

The salary range for this role is $55,994.88– $74,352.58 annually ($26.48 – 35.74 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role.