Business Development Specialist (Hybrid Schedule)

About the role

The Business Development Specialist (internally known as PARTnership Builder) is responsible for finding, developing, and maintaining relationships with service contractors. The ideal candidate will have 1-3 years of experience in an inside sales, business development, customer service, or account management role, with a passion for building something new and solving problems.

Responsibilities

• Place 60 outbound calls daily to new and existing customers.
• Identify, cultivate, and build new customer partnerships in the commercial foodservice and HVAC industries by understanding their problems/needs and utilizing the Parts Town value proposition and solutions to solve them.
• Build in-depth knowledge on commercial foodservice and HVAC industry trends and customer needs.
• Drive revenue by prospecting and building a pipeline while simultaneously fostering personal relationships with potential and existing customers nationwide.
• Integrate all sales activities into CRM (Salesforce.com) system for timely, accurate reporting.
• Conduct research on accounts to develop an understanding of their business and where Parts Town can be a solution to their parts needs.
• Partner with Customer Experience team members to develop and grow customer relationships.
• Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships etc.).

Requirements

• Proactive and organized – taking initiative and following through are a must.
• Resilient – you see rejection as an exciting challenge.
• Fantastic communication skills & proficient in English (verbal and written).

Qualifications

• Passionate about building something new and solving problems.
• Experience in the commercial foodservice or HVAC industries is a plus.

Skills

• Outbound calling skills.
• Customer relationship management.
• Understanding of commercial foodservice and HVAC industry trends.
• Ability to integrate sales activities into CRM systems.
• Research and analysis skills.
• Excellent communication skills.

Benefits

• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.
• Quarterly profit-sharing bonus.
• Hybrid work schedule.
• Team member appreciation events and recognition programs.
• Volunteer opportunities.
• Monthly IT stipend.
• Casual dress code.
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses.

Pay

The salary range for this role is $55,994.88– $74,352.58 annually ($26.48 – 35.74 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role.