Business Development Representative II, CDW

About the role

The Business Development Representative Level II supports the CDW business by maintaining customer relationships, driving vendor initiatives, supporting partner enablement activities, and managing vendor pipelines. This role acts as a subject matter expert (SME) on products and programs for the sales organization, focusing on partner growth and enablement through outbound calls, lead follow-up, deal closure, partner account profiling, and relationship expansion. Strong cross-functional coordination and responsiveness in a fast-paced, high-visibility environment are key.

Responsibilities

• Build and maintain relationships with CDW account managers and HPE Networking PAMs, focusing on revenue and pipeline expansion.
• Maintain awareness of CDW priorities, programs, and internal processes to accelerate deal cycles.
• Collaborate with HPE Networking to develop and execute strategic initiatives driving business growth.
• Support partner enablement activities, including conducting vendor training as an SME and providing guidance on product and program knowledge.
• Track and manage the vendor pipeline, identifying and qualifying leads, and moving opportunities through the sales cycle.
• Coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor-related activities.
• Act as a subject matter expert (SME) on vendor offerings, providing guidance and support to the sales organization.
• Analyze data and metrics to identify areas for improvement and implement strategies to drive results.
• Conduct customer consultations and provide vendor training as a subject-matter expert.
• May attend industry-specific business training and industry events.

Requirements

• 1-3 years of relevant experience preferred; associate's degree in business, marketing, or related fields preferred; high school diploma required.
• Experience supporting large, strategic accounts (e.g., CDW or similar national resellers) strongly preferred.
• Strong understanding of sales processes, procedures, and terminology.
• Willingness to travel as needed.
• Proficient in complex problem-solving, critical thinking, and decision-making skills.
• Excellent verbal and written communication skills, including formal presentations and negotiation abilities.
• Demonstrated ability to collaborate effectively with diverse individuals and promote/sell ideas persuasively.
• Strong organizational and time management skills, with a commitment to task completion.
• Adaptability to change and ability to perform well under pressure.
• Upholds social, ethical, and organizational standards with a commitment to confidentiality.
• Skilled multitasker with strong relationship-building skills and empathy.
• Quick learner with proficiency in new systems and technology, including intermediate computer skills.
• Willingness to work non-standard hours or overtime occasionally.
• Able to work in a professional office or remote environment.

Success in this role

• Consistently delivering timely and accurate support for CDW pipeline and partner requests.
• Building strong working relationships with CDW contacts and internal stakeholders.
• Proactively identifying opportunities to grow and expand the CDW business.
• Serving as a reliable, responsive partner to the TD SYNNEX HPE Networking team.
• Driving execution with minimal oversight in a fast-paced, high-demand environment.

Pay

Annual compensation range: $65,300 - $95,000 (inclusive of salary + bonus plan). Compensation will be based on geographic location, work experience, education, and skills/achievements.

Benefits

• Elective Benefits: Programs tailored to your country to accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success with formal leadership and professional development programs, and on-demand courses.
• Elevate Your Personal Well-Being: Boost financial, physical, and mental well-being through seminars, events, and the global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: Celebrate global diversity through inclusive education, peer-led conversations, and equitable growth opportunities.
• Global Organization: Network with new co-workers within your first 30 days through an onboarding program.
• Connect with Your Community: Participate in internal peer-led inclusive communities, volunteering events, and environmental/social initiatives.