Business Development Representative

About the role

An Associate Business Development Representative (BDR) is responsible for identifying new business opportunities with small and medium-sized customers, building, and maintaining relationships with potential and existing customers, driving revenue and volume growth, and managing the daily operational needs of accounts.

Responsibilities

• Independently search for, identify, and develop leads through trusted sources and cold calling to secure sales and load volume to meet/exceed goals.
• Negotiate with established and developing customers to secure profitable rates and ensure client satisfaction.
• Develop and maintain a strong understanding of the industry, including rates, carriers, load capacities, equipment types, etc.
• Work creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, utilizing specialized equipment, etc.
• Follow established procedures and protocols regarding all loads to ensure the integrity of the shipment and the RXO brand.
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics.
• Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand.
• Accurately maintain and update information in the company’s operating systems.
• Conduct research in available databases for potential leads; make cold calls to prospects.
• Track back-end billing and invoicing to ensure that carrier charges are accurate.

Requirements

• 1 year of procurement experience
• 1 year of transportation experience
• 2 years of sales or customer service experience

Qualifications

• It would be great if you also have a Bachelor’s degree or equivalent related work or military experience.
• The ability to exercise judgment and discretion while functioning independently within authorized limits.

Skills

• Strong communication and negotiation skills
• Ability to work independently and manage multiple tasks
• Knowledge of transportation industry trends and regulations

Benefits

Comprehensive medical, dental, and vision plans
401(k) retirement plan with up to 5% company match
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Employee Assistance Program (EAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days

Pay

Compensation is commensurate with experience.

Schedule

This role is an on-site role, Monday-Friday.