Business Development Representative

Responsibilities

• Promptly respond to inbound internet leads, phone calls, and inquiries
• Makes outbound calls to new and existing leads as well as previous customers
• Cold calling previous customers to generate interest
• Set appointments for the sales team and follow up to ensure attendance
• Maintain and update the CRM system with accurate information
• Avoid asking for name, phone and email
• Work closely with sales and marketing teams to support dealership promotions
• Provide excellent customer service and represent the Ford brand with professionalism

What We're Looking For

• 1–2 years of sales, customer service, or call center experience preferred
• Strong communication and organizational skills
• Comfortable using a computer- websites, CRM tools, and Microsoft Office
• High energy, self-motivated, and goal-driven
• Automotive industry experience is a plus, but not required

What We Offer

• A fun, team-oriented environment
• Paid time off and holidays
• 5 day work week AND Closed on Sundays
• Ongoing training and growth opportunities
• Great Benefits (health, vacation, 401K, paid holidays, etc...)