Business Development Representative

About the role

The Business Development Representative (BDR) is an associate-level sales position focused on lead generation, qualification, prospecting relationships, and social media marketing initiatives. This role serves as the primary service contact for prospects and clients, ensuring customer satisfaction and retention while driving revenue growth and strategic planning.

Responsibilities

• Ensure customer satisfaction and retention through consistent, productive account calls.
• Upsell programs and services into the current customer base.
• Develop and qualify inbound leads within a specified new potential customer segment in an assigned region.
• Generate new sales opportunities by qualifying marketing-generated demand leads and utilizing outbound tactics to create sales demand with targeted accounts.
• Qualify new business through inbound emails, leads, and calls, engaging in high-level conversations with buyers to identify broader sales opportunities.
• Manage and maintain a pipeline of interested prospects for new customer acquisitions.
• Represent the company by demonstrating and modeling its mission and values.
• Stay informed about new products, programs, and services to apply them appropriately.
• Align corporate solutions with customer business needs, challenges, and technical requirements.
• Increase pipeline through demand generation and targeted campaigns for install base accounts.
• Collaborate with the Sales team on sales strategy.

Requirements

• Bachelor’s degree or relevant work experience preferred.
• Minimum of 2 years of successful experience as an inside sales representative.
• Proven track record of closing sales to meet or exceed quota.
• Prior experience in a metrics-driven environment.
• Ability to multi-task, prioritize, and manage time effectively.
• Demonstrated ability to learn and adopt successful sales techniques.
• Strong communication (verbal and written) and relationship skills.
• Organization and time management skills.
• Proven track record of consistently meeting or exceeding assigned annual/quarterly goals.
• Intermediate proficiency in Microsoft Office products, especially Excel, Word, and PowerPoint.

Physical Requirements

• Remaining in a stationary position (standing or sitting): Occasionally
• Moving about to accomplish tasks or between worksites: Constantly
• Stooping, kneeling, or crouching: Rarely
• Adjusting or moving objects in all directions: Rarely
• Talking and hearing to communicate: Constantly
• Seeing at close range (e.g., monitors or screens): Constantly
• Seeing at a distance (e.g., driving or operating equipment): Occasionally
• Repeating motions involving wrists, hands, or fingers: Constantly
• Ascending or descending ladders, stairs, scaffolding, etc.: Rarely
• Operating machinery or power tools: Rarely
• Operating motor vehicles or heavy equipment: Occasionally
• Travel regionally or nationally: Occasionally

Physical Demands

• Sedentary work (sitting/standing): Constantly
• Light work (moving objects up to 20 pounds): Occasionally
• Medium work (moving objects up to 50 pounds): Occasionally
• Heavy work (moving objects up to 100 pounds or more): Rarely

Working Conditions

• Low temperatures: Rarely
• High temperatures: Occasionally
• Outdoor elements (precipitation, wind): Occasionally
• Noisy environments: Occasionally
• Hazardous conditions: Rarely
• Office environment: Constantly

Benefits

Pave America offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being.