Business Development Representative

Key Responsibilities

• Lead Generation & Prospecting: Proactively identify and qualify leads from inbound calls, outbound calls, website inquiries, online ads, and other marketing channels.
• Customer Qualification: Assess customer needs, level of interest, and buying timeline to determine if they are a good fit for the sales process, ensuring high-quality leads for the sales team.
• Appointment Setting: Secure high-quality appointments for the sales team by effectively communicating the value of our dealership’s inventory, customer service, and promotions.
• Customer Relationship Management: Build trust and rapport with potential customers, ensuring they feel confident and excited about their upcoming visit.
• Follow-Up & Lead Nurturing: Maintain consistent communication with potential customers through email and phone calls to nurture leads and ensure timely follow-up.
• CRM & Data Management: Ensure all customer interactions, lead details, and follow-up actions are accurately tracked in our CRM system.
• Market & Product Knowledge: Stay up to date on dealership inventory, pricing, and promotions to answer customer questions effectively.
• Performance Tracking: Take ownership of key performance metrics, including appointment show rates and lead-to-sale conversion percentages.

Attributes of a Successful Candidate

• A Builder’s Mentality: You thrive on learning, adapting, and continuously improving, embracing experimentation and optimization to enhance the BDC environment.
• Strong Communicator: You can engage customers confidently over the phone, via email, and through online chat.
• Sales-Driven & Goal-Oriented: You thrive in an environment where performance is measured, and success is rewarded.
• Customer-Centric Mindset: You understand that every interaction is an opportunity to build trust and deliver an exceptional experience.
• Tech-Savvy & Organized: You are comfortable using CRM systems, managing multiple conversations at once, and keeping track of key data points.
• Highly Organized & Strong Time Management: You can effectively prioritize tasks, manage a high volume of leads, and follow up consistently to maximize results.
• Adaptable & Quick Learner: You embrace challenges, adapt to new strategies, and take initiative in a fast-paced environment.

Preferred Qualifications

• 1-3 years of experience in sales, customer service, or a related field (automotive, RV, or high-ticket sales experience is a plus).
• Demonstrated ability to convert leads into appointments and drive measurable results.
• Proficiency with CRM systems, online lead management tools, and Microsoft Office Suite.
• Military veterans are highly encouraged to apply!

Pay

Competitive base pay with additional performance-based incentives that reward your success.

Schedule

In-person at our Hiwatha location.