Business Development Representative

Responsibilities

• Tools & Systems: Dealership CRM systems, scheduling software, and call center platforms
• Inbound Calls:
  • Schedule service appointments
  • Aid with alternate transportation needs
  • Answer basic service and pricing questions
  • Provide parts and labor pricing information
  • Cookordinate recall appointments
  • Direct customers to the correct department
• Outbound Calls:
  • Perform friendly "missed appointment" service follow-up calls
  • Schedule recalls and tele-service
  • Contact customers regarding special parts orders

Qualifications

• Excellent communication and active listening skills
• A genuine passion for helping customers
• Comfort with computers and the ability to learn new systems quickly
• A positive attitude and a team-first mindset

What We Offer

• Benefits: Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, and Sundays off.
• PAY: $22.00 - $28.00

Physical Demands

• While performing the duties of this job, the employee is regularly required to sit, and talk or hear
• Frequently required to use hands to finger, handle or feel
• Occasionally required to stand, walk, reach with hands and arms
• Stoop, kneel, crouch or crawl
• Must occasionally lift and/or move up to 20 pounds
• Specific vision abilities required by this job include close vision