Business Development Programming & Training Manager

About the role

Morgan, Lewis & Bockius LLP is seeking a Manager of Business Development Programming and Training to join a collaborative, forward-thinking team recognized for creativity, responsiveness, and client service.

Responsibilities

• Lead and manage business development programming initiatives, including the firm’s Exceptional Client Service program.
• Create, develop, and refine content and resource materials for the firm’s business development training and coaching platform, ensuring quality, relevance, and consistency.
• Identify and develop new programming opportunities while continuously evaluating and enhancing existing offerings to align with team priorities and firm objectives.
• Build and maintain the firm’s intranet-based platform for on-demand access to business development training resources.
• Design and deliver business development training sessions and workshops in both virtual and in-person formats.
• Develop and co-produce videos and other multimedia resources for approved business development topics.
• Draft training proposals, program outlines, and large-scale communications, including announcements, program descriptions, and participant outreach.
• Track and analyze training participation, attendance, and program performance, and maintain related reporting and tracking tools.
• Manage multiple projects simultaneously, effectively organizing information, resources, timelines, and deliverables from inception through completion.
• Collaborate cross-functionally to support ongoing assignments and deliver high-quality work products under tight deadlines.

Requirements

• A proven professional with strong strategic thinking and execution skills, with 7 years of progressively responsible related professional experience.
• 5 years of project management experience managing mid- to large-scale projects, preferably in a law firm or other professional services environment.
• At least 1 year of experience in customer service or client relations.
• Creative, innovative, and “out-of-the-box” thinker.
• Experience using multiple platforms and programs that support creative content delivery.
• Commitment to exceptional client service and dedication to high-quality work.
• Experience excelling in a highly matrixed work environment, with the ability to work across multiple business units and functional teams.
• Strong organizational, multitasking, analytical, and problem-solving skills, with keen attention to detail and the ability to manage multiple projects simultaneously.
• Excellent executive communication and presentation skills, with the ability to present complex ideas clearly and concisely to senior leadership and stakeholders, and to influence, collaborate, and build trusted relationships.
• Ability to take initiative, anticipate needs, exercise sound independent judgment, and effectively interface with executive management.
• Ability to work independently as a proactive self-starter who drives projects and initiatives forward.
• Ability to work in a fast-paced, deadline-driven environment while adapting to change and balancing competing demands.
• Discretion in handling confidential and sensitive information.
• Data-driven mindset with the ability to translate insights into actionable strategies.

Qualifications

• Education: Bachelor’s degree required. Master’s degree preferred.
• Experience: 7+ years of progressively responsible related professional experience.
• Project Management: 5+ years of project management experience managing mid- to large-scale projects, preferably in a law firm or other professional services environment.
• Customer Service: At least 1 year of experience in customer service or client relations.
• Communication: Excellent executive communication and presentation skills, with the ability to present complex ideas clearly and concisely to senior leadership and stakeholders, and to influence, collaborate, and build trusted relationships.
• Organizational Skills: Strong organizational, multitasking, analytical, and problem-solving skills, with keen attention to detail and the ability to manage multiple projects simultaneously.
• Self-Starter: Ability to work independently as a proactive self-starter who drives projects and initiatives forward.
• Adaptability: Ability to work in a fast-paced, deadline-driven environment while adapting to change and balancing competing demands.
• Confidentiality: Discretion in handling confidential and sensitive information.
• Data-Driven: Data-driven mindset with the ability to translate insights into actionable strategies.

Skills

• Project Management
• Customer Service
• Executive Communication
• Organizational Skills
• Self-Starter
• Adaptability
• Confidentiality
• Data-Driven

Benefits

Morgan, Lewis & Bockius LLP is committed to providing a comprehensive benefits package to eligible employees, which includes:

• Medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave).
• Reasonable accommodations for applicants and employees who need them to perform the essential functions of the job because of disability, religious belief, or other reason protected by applicable law.

Pay

The base salary or hourly wage range for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. The final salary or hourly wages offered may be outside of this range based on other reasons and individual circumstances.

Schedule

This role can be based in our Boston, New York, Philadelphia, or Washington, DC office and follows a hybrid 3 day in-office working arrangement. Maintaining an in-office presence is important to delivering services through an integrated and collaborative work culture. This position requires frequent business travel and flexibility to work outside of standard business hours, including evenings.