Business Development Manager - Provider, Care Management

About the role

The Business Development Manager will drive growth within healthcare technology by combining sales expertise, clinical knowledge, and consultative business development skills. You will manage a dedicated portfolio of opportunities while expanding relationships with healthcare organizations and decision-makers.

Responsibilities

• Accelerate revenue growth through strategic account management, new business development, and consultative selling within the healthcare sector.
• Manage and negotiate complex renewal agreements while identifying opportunities for upselling and expanding existing customer relationships.
• Develop and qualify new business opportunities by building relationships with healthcare organizations and key decision-makers.
• Provide subject matter expertise on care management solutions, supporting sales teams throughout qualification, demonstrations, proposals, and closing activities.
• Partner with clinical and technical teams to coordinate customer demonstrations and discovery sessions tailored to client needs.
• Maintain accurate sales operations processes, including CRM management, forecasting, pipeline tracking, and opportunity documentation.
• Conduct consultative conversations with customers to understand challenges, define solutions, and create compelling value propositions.
• Develop territory strategies based on market insights, customer needs, competitive trends, and growth opportunities.
• Collaborate with marketing teams to share customer feedback and support product positioning initiatives.
• Lead presentations, solution discussions, and sales activities with internal and external stakeholders.
• Support cross-functional initiatives and contribute to continuous improvement across sales processes and customer engagement strategies.
• Travel periodically to meet with prospects and customers, strengthen partnerships, and support business growth objectives.
• Promote a culture of accountability, collaboration, and customer-focused execution while maintaining compliance with healthcare privacy and security standards.

Requirements

• Combines healthcare industry experience with strong business development capabilities and a proven ability to manage complex sales opportunities.
• Experience with healthcare operations, clinical workflows, patient safety, or care management solutions is strongly preferred.
• Proven success managing a territory or portfolio of accounts with measurable revenue results.
• Strong consultative selling skills, including discovery, solution positioning, negotiation, and closing.
• Ability to translate complex healthcare or technical concepts into clear business value for customers.
• Experience managing sales pipelines, forecasting, and CRM processes, with Salesforce experience preferred.
• Strong communication, presentation, relationship-building, and collaboration skills.
• Able to independently manage the full sales lifecycle, from prospecting through contract execution.
• Strategic territory planning skills with the ability to balance account expansion and new customer acquisition.
• Confidence engaging with senior executives and influencing complex purchasing decisions.
• Proficiency with Microsoft Office tools, especially PowerPoint and Excel.
• Bachelor’s degree in business, technology, healthcare, or a related discipline, or equivalent professional experience.
• Able to travel up to 25% for business-related activities.

Benefits

• Competitive base salary range of approximately $65,100-$80,000 USD, depending on experience, skills, location, and business needs.
• Eligibility for performance-based incentives in addition to base compensation.
• Comprehensive benefits package including healthcare coverage, life insurance, disability coverage, and retirement savings options.
• 401(k) retirement plan support.
• Paid time off program with 18+ days available.
• Opportunities for professional growth, learning, and career development.
• A collaborative environment focused on innovation, inclusion, and meaningful healthcare impact.
• The opportunity to contribute to solutions that improve healthcare outcomes for millions of patients and members.
• A supportive workplace culture centered around integrity, respect, excellence, and continuous improvement.