Business Development Manager Auto Care & Major Accounts

Responsibilities

• Achieves assigned territory sales quota.
• Presents, communicates, and sells Major Accounts on the benefits of NAPA Major Account programs.
• Presents, communicates, and sells Auto Care prospects on the value of joining the Auto Care program.
• Works closely with Regional Sales Manager and Auto Care HQ team, providing feedback, ideas, and field insights to help drive program adoption and overall execution.
• Sets up Major Accounts in RAM and ensures Auto Care members have access to the site.
• Manages registrations for Major Account Customers and reviews NAPA Auto Care Monthly initiatives with the sales team.
• Holds meetings to provide training on Major Account and Auto Care program adoption and utilization.
• Provides top-notch customer service and communication to all Major Accounts and Auto Cares in assigned territory.
• Demonstrates a thorough knowledge of the Auto Care and Major Account programs and options for members.
• Executes weekly, monthly, and quarterly sales plans to achieve business growth opportunities consistent with the Company’s growth objectives.
• Assists local BDG’s in meeting management and marketing to consumers and potential new customers.
• Attends, organizes, and manages key events and trade shows.
• Consistently meets or exceeds yearly targets.
• Performs other duties as assigned.

Qualifications

• 3-5 years of previous selling and account management experience.
• Must have a solid record of success developing new business, while still being able to maintain and grow existing business.
• Must possess a valid driver's license.
• Ability to travel within assigned territory: travel to account meetings, sales meetings, and other meetings; drives long distances to make multiple sales calls daily including overnight stays as required by the territory.
• Proficient with standard corporate productivity tools (Qlik, PowerBi, MS Office, CRM applications).
• Sales Acumen: Demonstrates the ability to understand and apply sales principles, techniques, and processes effectively.
• Communication and Customer Focus: Demonstrates the ability to identify, understand, and meet the needs of customers to build and maintain strong, long-lasting relationships influence others through clear and persuasive communication.
• Resilience and Adaptability: Demonstrates the ability to recover quickly from setbacks, maintain motivation, and adapt to changing circumstances in a fast-paced sales environment.
• Results Orientation & Financial Acumen: Demonstrates a strong drive to meet or exceed sales targets and objectives, with a focus on achieving measurable outcomes with an understanding of how to structure deals meet both sales and profit objectives.
• Product Knowledge: Deep understanding of the specifications, features, benefits, and differentiators between products and brands.
• Technology Proficiency: Comfortable using CRM systems, inventory management software, and other sales tools. Ability to leverage digital platforms for customer engagement.

Preferred Qualifications

• Bachelor’s Degree or equivalent sales/marketing experience.
• Leadership: Embodies the following values: serve, perform, influence, respect, innovate, team.
• Effectively communicates by motivating and inspiring others through clear and proactive communication.
• Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
• Makes balanced decisions and thinks strategically by being a forward thinker.
• Develops high-performing teams by providing inclusive leadership, attracting, and developing world-class talent, providing ongoing feedback, and building trust across the organization.