Business Development and Account Manager

About the role

This role combines strategic account management with proactive business development across the Western US, with a strong emphasis on specifying specialty materials and supporting customers through technical discussions and application requirements. To enable effective customer coverage and reduce unnecessary long-distance travel, we are specifically targeting candidates based in the Western US (Denver area or further West).

Role Responsibilities

• Own and develop a portfolio of key and strategic customer accounts
• Build strong, long-term relationships as the primary commercial contact
• Understand customer applications and requirements, advising on the right materials and solutions
• Lead commercial discussions covering pricing, contracts, supply and issue resolution
• Partner closely with technical, operations and product teams to support customers and new developments
• Track account performance and identify growth opportunities
• Identify, qualify and pursue new business opportunities across targeted US markets
• Take a structured, disciplined approach to new customer acquisition
• Monitor market trends, competitor activity and emerging applications
• Generate and convert leads into sustainable long-term revenue
• Support customers through product development, approvals and specification processes
• Deliver sales targets aligned with agreed budgets
• Maintain accurate pipeline management, forecasting and reporting
• Collaborate with sales, technical, operations and supply chain teams
• Act as the voice of the customer internally

What you'll need

• We are particularly interested in candidates with a polymer industry background and technical sales experience, ideally in a specification-led environment.
• Essential: Proven experience in a customer-facing commercial role combining account management and new business development
• Strong relationship-building capability with a consultative sales approach
• Congfident negotiator with sound commercial judgement
• Self-starter who is organised and comfortable working autonomously
• Willingness to travel regularly (up to 50%)
• Strongly Preferred: Experience within the polymer industry, such as specialty resins, engineered plastics, foam, sheet or moulded components
• Background in technical or application-driven sales rather than purely transactional sales
• If not polymers, a strong technical sales background within B2B raw materials used in highly specialised markets

Why Join Us?

At Zotefoams, we believe in fostering a supportive and innovative environment where everybody can thrive. By joining us, you will be part of a dynamic team that values collaboration, continuous improvement, and opportunities for professional growth and development. Our Values:

• Courage - The courage to take bold action to ensure that we succeed in tackling our challenges and opportunities.
• Impact – Dedicated to making a significant and positive impact in everything we do.
• Respect - Cultivate a respectful and inclusive environment where everyone is valued and collaboration is encouraged.

Zotefoams

Zotefoams is a world leader in cellular material technology. Using a unique manufacturing process with environmentally friendly nitrogen expansion, Zotefoams produces lightweight foams in Croydon, UK and Kentucky, USA for diverse markets worldwide. These markets include sports and leisure, storage and protection, automotive, aviation and space, railway, healthcare, building, marine and the military.