Business Development Liaison

About the Role

At Steelville Care and Rehab, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Steelville Care and Rehab partners with a vast network of skilled nursing centers across two states to support our small team environment of caring professionals with the resources and benefits of a large enterprise.

Pay and Benefits

• Competitive pay based on experience
• Immediately accrue more PTO as you work (full-time only)
• 6 observed holidays with premium pay or leave + 1 floating holiday for full-time employees
• Up to $5,000 per year in tuition/education reimbursement for approved program of study
• Take home up to 75% of your net earned wages at the end of every shift
• 401(k) retirement plan with company-matched contributions after 1 year of employment
• Medical (Teledoc included), dental, vision, life, and other voluntary insurances for full-time employees

Responsibilities

• Identify and employ strategies to maximize center census, implement an effective streamlined admissions process on a 24-hour, seven-days-a-week basis, and ensure a high level of resident satisfaction
• Develop and implement comprehensive marketing plans and programs for the center’s long- and short-term goals
• Promote the center when interacting with referral sources, business leaders, physicians, the community, and the media; establish collaborative relationships with referral sources
• Conduct tours of the center for prospective residents and family members
• Receive resident referrals and track activity daily
• Contact families of potential residents to invite them for a tour of the center
• Provide excellent customer service and communication to facilitate seamless transition for patients from acute settings to post-acute care; assist with arrangements and confirmations of all admissions
• Advise referral sources, residents, and/or families of admission requirements as established by the center and health maintenance organizations
• Assemble admission and sales packets
• Provide center information and follow-up
• Promote public relations of the center to the outside community and other healthcare providers
• Maintain working relationships with referring community agencies
• All other duties as assigned

Requirements

• Bachelor’s degree in marketing, healthcare management, or other applicable field of study is preferred; a combination of education and applicable professional experience will be considered
• Prior experience in the long-term care industry is preferred
• Effective communication, relationship management, and organizational skills are necessary to perform successfully in this role
• Must be able to operate a vehicle
• Candidates must maintain a working email address and phone number for employer communication