Business Development Liaison

About the role

At Sherbrooke Village, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Sherbrooke Village partners with a vast network of skilled nursing centers across 3 states to support our small team environment of caring professionals with the resources and benefits of a large enterprise. Your legacy of excellence begins when you join us at Sherbrooke Village.

Pay

• Competitive Pay Based on Experience
• Immediately accrue PTO as you work! (full-time only)
• 6 Observed Holidays + 1 Floating Holiday
• Up to $5,000 per year in tuition/education reimbursement per calendar year for approved program of study
• Take home up to 75% of your net earned wages at the end of every shift
• 401(k) Retirement plan with company-matched contributions after 1 year of employment
• Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time employees

Responsibilities

• Identify and employ strategies to maximize center census, implements an effective streamlined admissions process on a 24 hour, seven days a week basis, and ensure a high level of resident satisfaction.
• Collaborate with the center team to coordinate admissions and events
• Develop and implement a comprehensive marketing plans and programs for the center's long- and short-term goals
• Promote the center when interacting with referral sources, business leaders, physicians, the community and the media; establish collaborative relationships with referral sources.
• Conduct tours of center for prospective residents and family members. Receive resident referrals and track activity daily.
• Contact families of potential residents to invite them for a tour of the center.
• Provide excellent customer service and communication to facilitate seamless transition for patients from acute settings to post-acute care; assist with arrangements and confirmations of all admissions.
• Advise referral sources, residents and/or families of admission requirements as established by the center and health maintenance organizations.
• Assemble admission and sales packets.
• Provide center information and follow-up.
• Promote public relations of the center to outside community and other healthcare providers.
• Maintain working relationship with referring community agencies
• All other duties as assigned.

Qualifications

• Bachelors' degree in marketing, healthcare management, or other applicable field of study is preferred; a combination of education and applicable professional experience will be considered.
• Prior experience in skilled nursing and the long-term care industry is preferred
• Must be able to operate a vehicle
• Candidates must maintain a working email address and phone number for employer communication.
• Effective communication, relationship management, and organizational skills are necessary to perform successfully in this role.