Business Development Leader, Digital Manufacturing & Data Services

About the Company

Robert E. Mason & Associates, Inc. (R.E. Mason) is a 100% employee-owned company and an Emerson Impact Partner covering North Carolina, South Carolina, and Virginia. As the global leader in process systems and solutions, Emerson provides industry-leading process equipment and services for control, automation, safety, and reliability. R.E. Mason serves industries including Chemical, Pharmaceutical & Life Sciences, Power & Utilities, Food & Beverage, and Pulp & Paper.

Benefits

• Participation in the Employee Stock Ownership Program (ESOP)
• Retirement plan with Safe Harbor contribution
• Medical, Dental, and Vision Insurance
• Employer-paid Life Insurance and Long-Term Disability Insurance
• Generous paid leave options: vacation, sick leave, personal leave, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave
• Paid Parental Leave
• Paid company holidays
• Career Development Program
• Retirement and Financial Wellness program
• Employee Assistance Program (EAP)
• Alternative/Hybrid Work Schedules

About the Role

We’re looking for a commercially driven leader to help manufacturers modernize operations through digital transformation, industrial data, and advanced software solutions. This role sits at the intersection of manufacturing, technology, and business strategy. You’ll work directly with industrial customers to uncover operational challenges, shape high-value digital solutions, and drive growth across services such as MES/MOM, data platforms, analytics, and Industrial AI.

Responsibilities

• Identify and develop new opportunities in digital manufacturing and industrial data services.
• Lead customer conversations around operational efficiency, production visibility, quality, downtime reduction, and digital transformation.
• Help customers define strategies for MES/MOM, industrial data infrastructure, analytics, and AI-enabled operations.
• Build business cases, ROI narratives, and executive presentations connecting technology investments to operational outcomes.
• Partner with technical teams to shape solution concepts, proposals, pilots, and implementation roadmaps.
• Develop go-to-market messaging, customer success stories, and reusable sales tools for the broader commercial organization.
• Work across multiple software ecosystems and technology partners to deliver best-fit customer solutions.

Problems You’ll Help Customers Solve

• Limited visibility into plant performance and production data
• Disconnected manufacturing systems and siloed operational data
• Manual reporting and inefficient decision-making processes
• Downtime, quality, throughput, and OEE challenges
• Difficulty scaling digital manufacturing initiatives across facilities
• Lack of actionable insights from industrial data
• Identifying practical and scalable Industrial AI use cases
• Aligning operational technology investments with measurable business value

Technologies & Platforms

This role is platform-flexible and supplier-agnostic. You may work with technologies including:

• Manufacturing Execution Systems (MES)
• Manufacturing Operations Management (MOM)
• Industrial data platforms and historians
• Cloud and hybrid data architectures
• Data engineering and analytics tools
• Industrial AI and machine learning applications
• Operational technology (OT) and plant-floor systems
• Enterprise manufacturing software ecosystems

What Success Looks Like

• Building a strong pipeline of qualified digital manufacturing opportunities
• Expanding strategic relationships with industrial customers and technology partners
• Helping customers move from ideas to funded digital transformation initiatives
• Driving profitable growth across software and services offerings
• Creating repeatable sales strategies, use cases, and value messaging that scale across the organization
• Becoming a trusted advisor for manufacturing modernization and industrial data strategy

Requirements

• Bachelor’s degree in engineering, computer science, information systems, business, or related discipline
• Demonstrated history of success in business development, consulting, or enterprise solution sales
• Experience selling or delivering one or more of the following: MES/MOM platforms; Industrial data architectures and historians; Data engineering, analytics, reporting, or AI/ML solutions; Industrial software, automation, or digital transformation initiatives
• US Citizenship required
• Fluent in English (written and spoken)

Skills

• Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneNote, Teams, SharePoint) and Copilot Proficiency
• Strong strategic thinking combined with practical execution skills
• Customer-focused and outcomes-oriented mindset
• Ability to engage, influence, and present to senior-level customer stakeholders
• Self-directed, detail-oriented, and comfortable operating across ambiguity
• Effective both as an individual contributor and a team collaborator
• Excellent written, verbal, and presentation communication skills

Preferred Experience

• Demonstrated success in solution selling of software and services, ideally within industrial or manufacturing environments
• Ability to operate effectively across a multi-partner, multi-technology ecosystem
• Prior exposure to regulated or complex manufacturing environments (e.g., Life Sciences, Chemical, Food & Beverage, Energy)

Physical Requirements

• Standing
• Walking
• Sitting
• Kneeling
• Reaching Overhead
• Climbing
• Pushing and Pulling
• Lifting - 30 pounds
• Using a Computer
• Using a Telephone
• Driving