Business Development Intern

About the role

The Business Development Intern at the University of Cincinnati will support the External Affairs department through the promotion of Metro’s services on campus. This position will serve as a student liaison, support activities that strengthen student engagement, and increase Metro’s visibility within UC’s campus and the surrounding community. The right candidate will be able to work effectively with diverse students, faculty, and staff.

Responsibilities

• Understand Metro’s mission, strategic objectives, and campus services.
• Actively seek and schedule campus involvement opportunities to spread awareness around Metro and the benefits of riding the bus.
• Promote Metro’s university program and services via social media channels, online forums, and word-of-mouth referrals to reinforce Metro’s image in the UC community.
• Provide travel training for groups and individuals while assessing the needs of customers and potential customers.
• Collect and report feedback relating to customer experience and other factors to be used to establish recommendations for improvements.
• Maintain working knowledge of Metro’s routes that serve campus, the Transit app, and university programs.
• Model exemplary customer service.
• Be a self-starter who takes initiative and acts with accountability and integrity.
• Able to work in compliance with Metro's safety and security policies.

Qualifications

• Full-time University of Cincinnati student pursuing a degree.
• Preferred experience of 1+ years in community-based outreach, engagement activities, and/or customer service.

Skills & Abilities

• Computer Skills: Working knowledge of electronic media (email, web, social media), Microsoft Suite (Word, Excel, PowerPoint, etc.).

Other Requirements

• Ability to work effectively with diverse populations with a high level of integrity, diplomacy, and initiative.
• Possess or be able to obtain a valid driver’s license.