Business Development Executive

About the role

Viamericas is a cross-border payments and financial services company with a clear purpose: help immigrant families prosper by providing essential, secure and affordable financial services delivered with the reassurance of a human connection. Our customers trust us to move nearly $20 billion annually. We connect digital money transfers with a network of local agents, bringing financial services closer to the communities we serve. With offices in Miami, Los Angeles, Medellín, Tijuana and Manila—and a growing presence in Canada, Bangladesh, India and Dubai—we are positioned for continued global growth, innovation and impact.

We’re looking for a Business Development Executive/Outside Sales Representative to cover the New York territory. This role is responsible for maximizing revenue for the full line of Viamericas Corporation services to existing and new agents within an assigned territory. Primary responsibilities include recruiting targeted agents, maximizing same store sales, controlling agent attrition and improving service quality provided by agents to consumers. The position provides personalized service to agents by being in constant communication with them to satisfy all existing and prospective agent needs.

Responsibilities

• Recruitment of new agent locations and providing service to existing agent locations within the assigned territory
• Generate leads, call on prospects, evaluate business position and convert into new business signings
• Identify additional selling opportunities and promote sales growth for established agent locations
• Support new agent application process by inputting the prospective client in the application system and following up on the submitted application
• Consistently meet or exceed target goals and objectives
• Demonstrate thorough knowledge of Viamericas Corporation’s services and products
• Activate, install & provide agent training on how to use our products (systems) adequately so they can have an optimal experience
• Provide ongoing agent support and maintenance through agency visits
• Replace all damaged equipment in order to maintain level of production
• Establish a nexus between client and Company by constantly communicating important information
• Closely monitor competitors’ rates
• Provide feedback to Company about everything that takes place with the client, including doubts, concerns, complaints, suggestions, and all other relevant events like changes competitors are making
• Counsel agents on how products and services have the potential to satisfy their needs and those of their clients
• Work cooperatively with other Company departments including: Applications, Accounts Receivables, Compliance, Products and other Sales Representatives
• Assist the Compliance department with additional training to the agents
• Assist with collections from nonpaying agents within assigned territory
• Must be willing to travel up to 80% of the time

Information Security Responsibilities

• Read, acknowledge and comply with Viamericas Staff Information Security Policy via the Information Security training portal within 30 days of hire and repeated annually
• Attend periodic Information Security training provided by Viamericas
• Report any event that might be an Information Security Incident (e.g., clicked on a malicious link, downloaded and opened a suspicious file)

Qualifications

• Bilingual – English and Spanish may be required
• 2–3 years experience in outside sales in the industry preferred
• Self-starter with excellent time management, organizational and interpersonal skills
• Proven negotiation, sales closing experience, and relationship management skills
• Excellent oral and written communication skills as well as presentation abilities
• Proficiency in Microsoft Excel, Word and PowerPoint preferred
• Valid Driver’s License and satisfactory driving record mandatory

Benefits

• Major medical, Dental, and Vision insurance
• Life and Disability insurance
• Vacation
• 9 Sick Days
• 11 Paid Holidays
• 401k with Employer Match
• Parental Leave
• Employee Assistance Program

Pay

Compensation includes a base salary and commission incentives that align with individual and company performance.

Schedule

Must be willing to travel up to 80% of the time.