Business Development Executive
Key Responsibilities
- Negotiation and execution of formal service agreements
- Securing Emergency Response Agreements (ERAs) for commercial clients and property managers
- Managing the sales pipeline from initial prospecting to contract execution and ongoing account management
- Utilizing CRM software to track and organize client interactions and progress
- Acting as the primary account manager for ongoing client relationships
Sales Pipeline and CRM Management
Effective business development requires meticulous tracking and organization. BDEs are responsible for managing the entire sales pipeline, from initial prospecting to contract execution and ongoing account management. Utilizing Customer Relationship Management (CRM) software (such as Dash, Salesforce, or specialized restoration CRMs) is a daily requirement. BDEs must maintain accurate, detailed notes on client preferences, track the progress of leads, and log all networking activities. They are often required to submit detailed weekly activity reports outlining visits, meetings, and progress toward specific revenue goals.
Account Management and Client Retention
The responsibilities of a BDE do not end once a service agreement is signed or a referral is received. Ongoing account management is crucial to ensure client satisfaction and secure repeat business. BDEs serve as the primary account manager, acting as a bridge between the client and the internal operations and estimating teams.
Position Requirements
- Bachelor’s degree in marketing or business or equivalent experience preferred
- A minimum of 5 years of direct sales experience
- Strong process and results-driven attitude
- Experience in the cleaning, restoration, or insurance industry is preferred
Skills/Physical Demands/Competencies
Ability to successfully complete a background check subject to applicable law
Compensation
$65,000.00 - $75,000.00 per year