Business Development Executive

What You’ll Be Doing

• Sell new Full, Partial and Group Outing ticket packages, as well as Single Game Suite Rentals and annual suite leases to both the business and consumer sectors for both Pistons and non-basketball related events.
• Maintain business relationships with a pre-determined book of business for on-going renewal and upsell opportunities.
• Meet and exceed established weekly, monthly, and annual sales goals.
• Implement and demonstrate outbound sales efforts by using the best sales and service practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management.
• Achieve at least an agreed upon number of outgoing phone calls per day with the purpose of creating business opportunities. Additionally, generate an agreed minimum number of weekly out of office as well as in arena “face-to-face” meetings to create new business opportunities.
• Provide a quality level of customer service to all ticket buyers, regardless of level of purchase.
• Continually craft and implement unique sales strategies, ideas and programs as a means of producing business opportunities.
• Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members.
• Participate and contribute to daily or weekly sales team meetings and training sessions.
• Involvement in at least one specified networking group, to assist in creating new sales opportunities.

Requirements

• A four-year college degree and a minimum two years of successful sales experience in any industry.
• An established network of clients in the Detroit Metro area preferred but not required.
• Proficient digital literacy including Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the CRM platform (Microsoft Dynamics) and ticketing system (Ticketmaster Archtics).
• The ability to navigate the arena in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both game days and non-game days.
• The ability to work flexible hours including nights, weekends, and holidays.